SFDC
SAP
Product Knowledge
Inventory
Knowledge Articles
100

The note type that a CCA is responsible for reading

What is Customer Service?

100

The function key to copy

What is F6?

100

The intuitive code for Dailies AquaComfort Plus 90 pack in a -11.00

What is DAC90-1100?

100

The color of the backorder indicator when some, but not all of the material is available

What is Yellow?

100

Instructions on how to add an existing credit card to an order

What is SFKA 3836?

200

One or both are required for the customer to receive an order confirmation

What is a fax or email address?

200

The only place to view freight charges

What is the Order Summary?

200

The intuitive code for Dailies AquaComfort Plus Multifocal trial in a +3.75 low add

What is DAPMS5+375L?

200

The T-Code to check track an order

What is Z8CV_TRACKING?

200

A list of all sales rep abbreviations and meanings

What is SFKA 3049?

300

The name for account # 1090437 

Who is Center For Eye Care Excellence?

300

The icon to enter a note on an order

What is the Scroll Icon?

300

The intuitive code for Dailies AquaComfort Plus Toric 90 pak -325-125 @ 80

What is DAPT90-325125080?

300

When blank, this field indicates a backorder for standalone products

What is ATP (Available to Promise)?

300

Instructions on how to clear my browsing history from Google Chrome

What is SFKA 2924?

400

The account record type used by customer service

What is a Standard Account?

400

The only place the warehouse can see text

What is the line level?

400

The intuitive code for Dailies Total 1 trial in a -10.00

What is DT1S5US-1000?

400

Inventory that has been set aside and requires permission to pull

What are Reserves?

400

The email template to open a WFM ticket

What is SFKA 2962?

500

Territory Field Force code VTAM (meaning)

What is Vision Care Territory Account Manager?

500

The function key to access a list of existing credit cards

What is F4?

500

The intuitive code for Dailies Total 1 Multifocal 30 pack -3.25 with a high add

What is DT1M30-325H?

500

This field indicates the exact quantity on backorder and is in selling units

What is Open Quantity?

500

Instructions and link to open a ticket for CSTS

What is SFKA 9209?

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