Symbols
Alerts show up on this page in POCAR.
What is the dashboard.
A low tech CHF patient alert is just based off of this.
True or False: all clinics get a call/email after every alert.
False. Based on what each clinic determines is necessary.
Name 2 data types that are not eligible for missed reading alerts.
Pulse ox, blood sugar, CHF questionnaire, activity, sleep
This is how a BP alert is triggered.
If no second reading is taken, then 20 minutes after reading The diastolic or systolic (or both) were over or under the approved thresholds for the patient. If second reading, immediately after if over/above threshold.
This symbol is: (pull up picture)
A yellow alert.
Who receives the CHF questionnaire?
Only patients using the app.
This is where you go to change someone's protocol after discussing with their provider.
What is edit patient/ monitoring protocols.
If a patient retests their blood sugar and it's within normal range, does the alert go away?
No!
This is how you know a patient retested their BP.
Next to the 1st reading in paratheses it will say (retest: _____/_______)
This symbols helps us determine is there may be a trend to be monitoring closely.
Exclamation point on the weight.
This triggers a CHF yellow alert.
Answering an abnormal response on any other question in the questionnaire except for breathing difficulty triggers a yellow alert, or weight changes in a user that uses the app
True or False: Any patient who receives a high BP reading will receive a text asking to retest.
FALSE, needs to be a verified mobile number and needs to have consented to SMS.
True or false: Alerts are received from CGM devices.
If a BP restest is completed, the BP that will count is this.
What is the average of the 2 readings.
An alert will stay on the dashboard until you do this to it.
What is clear the alert.
Name 2 of the 3 ways a CHF questionnaire is triggered.
Stepping on the scale.
Through push notification at 10am.
Through the “add” tray at the bottom of the chatbot chat.
This is the person in Brook who receives all alerts and directs them.
Who is on call pagerduty extraordinaire.
Yellow alerts for blood sugar are triggered by this event:
If a reading comes in between 2-24 hours after the reading took place.
The patient receives the following symptom check via the app or SMS (low-tech):
Your blood pressure is out of range. Are you experiencing severe pain, nausea, dizziness, heart racing, weakness, or blurred vision?
This is where you find alerts after they have been cleared.
Where is under protocols - alert history in the patients profile and in the patient report.
Name two questions on the CHF questionnaire.
Weight change question: only asked if there is no weight today or if there are no weights in the past week, excluding today.
Breathing symptoms: always asked. If this and the previous question are non-concerning, the questionnaire ends here.
Leg swelling
Medication changes - only asked if there is a weight change and there is leg swelling. If answered “Yes”, a text box will activate for the patient to describe the medication change.
Other symptoms - this has some listed symptoms (coughing, wheezing, trouble sleeping) as well as an “other” option which activates a text box for the patient to specify other symptoms.
Pagerduty knows where to direct alerts to based on this.
What is Confluence (Knowledge Base)
The thresholds that trigger the up and down arrows on the Blood Sugar symbol on the dashboard are this number.
What is >180 or < 70
A retest BP will only count if down within this timeframe:
What is 20 minutes.