What is the cut-off for Sprout
End of the month
Non critical alert that has changed its flag is called
Revised
Partial Attendance is sent before, what time?
11pm
How many phone attempts for a busytone
3
What is our email address
InvestigatorServicesAlertCommunications@iqvia.com
What is our new clinic provider?
Medgrocer
Screen to check for code of deleted analyte
Audit Trail
Comment placed for incomplete PRF
Push back
Activity Status for Left VM Dedicated
Pass
Critical Alert Emails for QSAF is CC'ed to....
QLPprojectservices@quintiles.com
What request will you file for missing log?
Certificate of Attendance
What special action is required for revised alert?
Call and fax to site
PURE is extracted from?
NEWLIMS
Activity Escalation type for call outbound for hospital recording
Unsuccessful
In Salesforce, what email address do we use for creating a new contact who has no email address in PURE?
noemail@noemail.com
Dispute is credited every
15th of the month
What is the issue for a non delivered email to a sponsor/cro who is not listed as a contact in the PCC screen.
Set Up Alert
Sponsor Alert Mailbox is archived every?
Every Tuesday
Can we immediately add a phone number for the PC that was provided by a site personnel?
No
Revised Alert, site has no fax and no email. What template to use for escalation?
FF1 Lab - Alert Failed Fax to Site - CRA / PM Escalation
COE is requested using
Via
Press "double space" in QLIMS.
What subfolder in our Q2 shared folder can you check our VL Calendar?
Team
What are the requirements for a successful read back?
Panel, analyte test, value, unit and flag.
Where do we send email for site not participating
PM Escalation