Maslow's Hierarchy
Guest Experience Cycle
Animals
Colors
Holidays
100

What is feeling welcome in public places?

Love and Belonging

100

When does the guest make reservations and plans?

When is the pre-arrival stage?

100

What is gray and has big ears?

What is an elephant?

100

What is the ocean?

What is blue?

100

What holiday involves presents under a tree?

What is Christmas?

200

What is safety?

Feeling safe through the use of security.

200

What is the hands-on experience?

What is the arrival stage?

200

What is tall, yellow, and brown spotted?

What is a giraffe?

200

What color is grass?

What is green?

200

What holiday involves 4 leaf clovers?

What is Saint Patrick's Day?

300

What is getting last-minute tickets to a sold-out show?

Self-Actualization

300

When do guests start doing activities?

When is the occupancy stage?

300

What has black and white strips?

What is a zebra?

300

What is the compost?

What is brown?

300

What holiday is based around love?

What is Valentines Day?

400

What is esteem?

Upgraded experience

400

When do guests wrap up their trip and begin to leave?

When is the departure stage?

400

What is a trash panda?

What is a raccoon?

400

What is the sun?

What is yellow?

400

What holiday do you wear costumes during?

What is Halloween?

500

What is comfortable bed and food and drinks.

Physiological

500

When do guests return home from their trip?

What is the post-departure stage?

500

What is small and has a spiky back?

What is a hedgehog?

500

What color is a heart?

What is red?

500

What holiday do fireworks get set off during the summer?

What is the Fourth of July?

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