You know it!
a summary or listing of relevant job experience and education.
What is resume?
Job descriptions protect _____ _____
What is both parties?
When resolving conflict in the workplace do not get __________
What is emotional?
the state of being frightened, excited, confused, in danger, or irritated.
What is stress?
Name (3) problems that can result from not managing stress effectively
What is...
•Showing anger or being abusive toward residents/clients
•Arguing with your supervisor
•Having poor relationships with coworkers and residents/clients
•Complaining about your job and your responsibilities
•Feeling work-related burnout
•Feeling tired even when you are rested
•Having a difficult time focusing
something that causes stress.
What is stressor?
What is 12?
Evaluations are often the basis for _________ and _________ __________
What is advancement / salary increases?
NAs must give at least ______ _______ written notice before leaving a job.
What is two weeks?
It is never appropriate to discuss your stress with _________, ________, or _____ ______ ______
What is residents, clients, & their family members?
name (3) careers available within the healthcare field
what is...
•Nursing assistant
•Home health aide
•Patient care technician
•Nurse
•Physician assistant
•Doctor
•Occupational therapist
•Speech-language pathologist
•Physical therapist
•X-ray technician
•Ultrasound technician
•Medical social worker
•Substance abuse counselor
•Activities director/assistant
•Administrative staff (e.g. directors)
•Support staff (e.g. records, billing, and office personnel)
•Dentist
•Dietician
•Pharmacist/pharmacy tech
•Chiropractor
•Massage therapist
•Homeopathic practitioner
•Teacher
Name (2) documents required when applying for a job
what is...
•Identification such as driver’s license, social security card, birth certificate, or passport
•Proof of legal ability to work in the United States
•Credentials such as school diploma, course completion/graduation certificates (NA certification), including the names of instructors
•Letters of reference from former employers or teachers, not family or friends
A resume should include volunteer work
(true or false)
What is true?
What is 1?
Colored paper should be used when creating a resume
(true or false)
What is false?
Name (3) things that should be listed on a cover letter
What is...
•Date
•Sender’s name, address, phone number, and email address
•Recipient’s name and address
•Salutation
•Introduction (include position you are seeking)
•Body (how your skills/experience fit the job)
•Closing and signature
Name (3) tips that can help you make a good impression at a job interview
What is...
Shower or bathe and use deodorant.
•Brush your teeth.
•Wash hands and clean and file nails.
•Wear only simple makeup and jewelry or none at all.
•Style clean hair simply and be sure it is out of your eyes.
•Shave or trim facial hair before interview (men).
•Dress neatly and appropriately.
•Do not wear perfume or cologne.
•Do not smoke beforehand.
•Arrive 10 or 15 minutes early.
•Do not bring friends or children with you.
•Introduce yourself.
•Answer questions clearly and completely.
•Make eye contact.
•Avoid slang.
•Never eat, drink, chew gum, or smoke.
•Sit up or stand up straight.
•Relax and be confident.
Remember to ask for suggestions on improving ________
What is performance?
name (3) things that can help with stress management:
what is...
Eating nutritious foods
•Getting physical exercise
•Getting enough sleep
•Drinking only in moderation
•Not smoking
•Doing something relaxing (bath, reading, movie, being in nature, something artistic, yoga, exercise, massage, music, meditation)
The best response to hostile criticism is
What is...
“I’m sorry you are so disappointed.”