Social Dynamics
RA Bill is shocked to see that while he was in class, one of his residents made an insensitive comment in the GroupMe. It is hard to tell if they meant it the way it was perceived, but residents are uneasy. How should Bill address this?
A) Call out the resident and rein terror in the GroupMe for the sake of social justice
B) Pretend he didn’t notice
C) Calmly and casually address the comment without adding distress in the group chat but privately talk with the student and fill out a bias report form
D) Allow the residents to duke it out themselves in the GroupMe but address the situation in private with the resident who made the comment
Calmly and casually address the comment without adding distress in the group chat but privately talk with the student and fill out a bias report form.
RA Bill finds a resident of his crying on the curb outside the building, when he asks what is wrong the resident tells him that he is fighting with his roommate. What should Bill do?
A) comfort the resident by assuring him that he is right in the situation
B) leave, that’s the PSS’s problem
C) comfort the resident and discuss their options
D) go confront the resident’s roommate
Comfort the resident and discuss their options
RA Bill is informed by PSS Billy that two of his residents have requested a mediation, and Billy would like some background info to assist. Bill was not aware these residents were having issues. What should RA Bill tell PSS Billy?
A) Lie and say that this has been occurring over a long period of time
B) Be honest and let the PSS know he will look out for signs
C) Ignore the message from the PSS until after the mediation
D) Say he doesn’t know/be vague
Be honest and let the PSS know he will look out for signs
RA Bill is walking through his hall and it reeks of something like B.O. He cannot tell the specific room it is coming from, but can tell it’s stronger around a couple rooms in the corner. Spring Break room checks are coming in a couple days. What should RA Bill do?
A) Ignore it, spray some Febreeze
B) Send a message in his hall GroupMe telling them to make it stop smelling
C) Knock on their doors until he can tell whose room it is
D) Perform room checks and see if he can tell which room it is. If he can, reach out to the residents trying to see why it smells and how it could be resolved
Perform room checks and see if he can tell which room it is. If he can, reach out to the residents trying to see why it smells and how it could be resolved
RA Bill has a resident who is complaining that her closet smells like pee. Should Bill…
A) ask her if she peed in her closet
B) file a work order
C) move her to a new room
D) advise her she should not pee in her closet moving forward
All but C!
One of RA Bill’s residents is having a really bad day and slept through her alarm, waking up the rest of the hall. The people she woke up are upset and left passive-aggressive notes about the situation on their whiteboards outside their room. The resident whose alarm went off is very upset and already having a hard time. What should RA Bill do?
A) IDOC the resident who slept through the alarm
B) IDOC the residents who left the passive aggressive notes
C) Send all residents to a mediation
D) Address the whole hall and ask that they treat others with respect and grace, as they don’t know what other people might be going through
Address the whole hall and ask that they treat others with respect and grace, as they don’t know what other people might be going through
RA Bill receives a GroupMe message from a resident asking to discuss their roommate. Recently their roommate has been ignoring them and making their living situation awkward. How should Bill approach this situation?
A) Fill out a mediation request form
B) Meet with both residents to discuss and schedule a mediation if necessary
C) Reach out to the other resident and tell them to stop
D) Nothing, they should just talk to each other
Meet with both residents to discuss and schedule a mediation if necessary
RA Bill has a resident who wants to know who she should contact about how to mount a TV in her dorm. Bill should …
A) tell her that is not how cinderblocks work
B) tell her to call physical plant
C) tell her contact ITS
D) help her do it himself
Tell her that is not how cinderblocks work!
RA Bill has a resident approach him about a non-urgent and non-confidential matter that Bill does not know how to handle. Should Bill…
A) ask his friends
B) text his PSS
C) book a meeting with Sara
D) IDOC!
Text his PSS!
When doing health and safety inspections for the break, RA Bill finds that three of his residents have moved into one room and created a DIY triple room, complete with three beds, a separate office, and a hammock system for elevated snack storage. Only two of the residents are assigned to live in this room, what should Bill do?
A) If they want to live with more people, who cares!
B) IDOC them and send the residents a warning
C) Move the furniture back with the help of physical plant
D) stand back and admire their interior design skills until there is an emergency, then say I told you so
IDOC them and send the residents a warning
Bill just got a new gig on campus as an RA, what should he tell his friends?
A) that he has access to all their housing information and their rooms
B) that they should expect some changes in how Bill needs to conduct himself around campus
C) tell them nothing and silently IDOC them all semester
D) that they can expect some new campus tea
Tell them that they should expect some changes in how Bill needs to conduct himself around campus
RA Bill gets a frantic message from a resident who is concerned that their roommate is going to physically fight them! What should Bill do?
A) Not a PSS? Not your problem.
B) File a request for mediation
C) allow his resident to stay in an empty room until you can come up with a solution
D) discuss with his resident what would make them the most comfortable
Discuss with his resident what would make them the most comfortable
RA Bill hears yelling coming from a room that seem to be coming from a resident and his girlfriend. The argument sounds pretty heated and Bill is a little concerned. What should he do?
A) Listen outside the door
B) Key in
C) Call campus safety and ask for a wellness check to be conducted on the residents
D) mind his business!
Call campus safety and ask for a wellness check to be conducted on the residents
RA Bill walks into his hall and it smells strongly of weed. He cannot tell where it is coming from but it is making the whole hall smell and upsetting some residents. What should he do?
A) Spray Febreeze
B) Call Campus Safety, fill out an IDOC
C) Call Campus Safety, do not do an IDOC
D) Ignore it and wait for the smell to dissipate
Call Campus Safety, fill out an IDOC
RA Bill is going about his afternoon when his residents excitedly rush out of their room and tell him they want Bill to meet their new fish. Bill thinks it is a lovely beta fish and is very happy his residents are excited. Bill later hears screams and crying from the room while he is trying to study for his exam … the beta fish got stuck in the filter and died! Should Bill
A) IDOC them because of courtesy hours
B) file a HIVE report
C) go console them and hope the exam is easy
D) call campus safety
File a HIVE report
RA Bill just got approached by a resident who wants to know more about some drama they heard was unfolding on the RA staff. Should Bill…
A) ignore them
B) tell them, they already know anyways
C) explain why gossiping about these things can be harmful
D) IDOC them
Explain why gossiping about these things can be harmful
RA Bill hears from a mutual friend of one of his residents that they are having issues with their roommate. He does not find out details, but the mutual friend asks them to not bring it up to his resident because the friend was told in confidence. What should RA Bill do?
A) Find a way to reach out to the resident and check in, seeing if they’ll tell him
B) Message the resident and let them know the mutual friend told them straight out
C) Nothing, wait to see it for himself
D) Ask the mutual friend to tell the resident to talk to Bill
Find a way to reach out to the resident and check in, seeing if they’ll tell him
RA Bill overhears a resident using a non-racial slur while walking through another hall. He does not see who it is, but sees a group of three people emerging from where he heard the noise. How should RA Bill approach this situation?
A) Ignore it, not his hall not his problem
B) IDOC all three of them immediately
C) Yell at them to not say that again
D) Take note of what they look like and report it to the RA to let them know
Take note of what they look like and report it to the RA to let them know
RA Bill is walking through Conrad 2nd Floor and notices some residents being loud in the study room at around 10:15pm on a Tuesday. They are not yelling, but he can still hear them a bit when he is about halfway down the hall. What should Bill do in this situation?
A) Ask them to quiet down a bit, informing them of quiet hours. Message the RA of that floor to let them know of the situation and keep an ear out.
B) Ignore them
C) Call Campus Safety
D) IDOC
Ask them to quiet down a bit, informing them of quiet hours. Message the RA of that floor to let them know of the situation and keep an ear out.
RA Bill is on duty when he gets a call at a resident’s bed collapsed. Should Bill…
A) ignore the resident
B) go help the resident put the bed back together so they have a place to sleep
C) go make sure the resident is okay and file a work order
D) laugh at the resident
Go make sure the resident is okay and file a work order
RA Bill is on duty this Friday night and because he is going to be sober, his frat brothers want him to work door at their party the same night. What should Bill do?
A) Have his partner for duty hold the bag while he works the door between rounds
B) Take the duty bag and work door, just be prepared to respond to any calls
C) Tell his frat brothers he can’t work the door on duty
D) Not show up for duty, it should be a quiet night anyways
Tell his frat brothers he can’t work the door on duty!
RA Bill overhears an argument between his suitemates through their shared wall. It is disruptive and can be heard out in the hallway. It does not seem emergent, but they are being very loud. What should RA Bill do?
A) Message them and tell them to quiet down since it’s quiet hours
B) Knock on the door and make them talk to him
C) Message them together and tell them to schedule a mediation
D) Talk to them individually and see what is going on/if a mediation is necessary
Talk to them individually and see what is going on/if a mediation is necessary
RA Bill decides that he will not go to the frat party this weekend because he is on duty. His partner for the shift comes to the first set of rounds drunk and doesn’t show up for the next set of rounds at all. RA Bill should:
A) Tell his supervisor immediately
B) Give up and go to the frat
C) Cover for his buddy, it will probably be a quiet night anyways
D) Go drag the other RA out of the frat because being there drunk is better than not being there at all
Tell his supervisor immediately
RA Bill sees one of his residents in distress on his way to class. They are upset, but not in immediate danger to themself. He stops to talk to them and finds out they recently lost a family member and are stressed about needing to go home for a few days to process and go to the funeral. How can Bill best support this resident?
A) Inform the resident of resources both through himself and the institution, fill out a Hive Report and continue to check in
B) Nothing, just offer condolences and further support
C) Offer to drive the resident home to see family
D) IDOC
Inform the resident of resources both through himself and the institution, fill out a Hive Report and continue to check in
RA Bill is walking through Starr on duty when he sees three guys in a room with the door open. As RA Bill passes the door, he hears the guys inside yell “SEE A NIPPLE, PIERCE A NIPPLE” and then a scream. What should Bill do?
A) check the residents are okay and all willing participants in this DIY body modification
B) walk away, protect your peace king
C) mention it to the hall RA
D) IDOC just in case…
Check the residents are okay and all willing participants in this DIY body modification