FUNCTION KEYS
What does the F12 key do?
Takes you back to a new event entry mask and places your cursor in the location field.
The event entry mask is where call takers live in CAD. This mask is used to enter calls for service while speaking to callers on the phone. Entering a call in this mask is the first step in getting someone the help they are calling for.
What is the command to arrive a unit?
AR.unit
AR.unit.comments
Name 2 ways you can reset someone's Integraph password.
1. Command line: RESET PASSWORD
2. Workstation Drop-Down --> Reset Password
What does the '%' symbol do?
% is a wildcard search tool and allows you to complete a broader search when you do not have access to or know the exact match
F4
toggles to your command line / between multiple command lines
When might you use the '@' symbol?
@ is the symbol used to pull up a common place in the location field of the event entry mask
Demonstrate this in CAD by finding the common place for the inkwells
logs off the unit
How can you assign a case number for Mill Valley PD?
MV.Unit or MV.Event
When a unit is back lit in the color blue, this means...
the unit status is in alarm and needs to be checked. the unit has been in the current status for longer than CAD parameters are set for.
F3
What is the proper format for entering reporting party information in the name field?
*this format is helpful for consistency when searching
TR.Unit.Location
Puts the unit in transport status to a specified location
Name at least 3 ways you can search in CAD.
EVS - event search mask
EVST - by call type
EVSE - by event number
EVSC - by case number
SIS - supplemental information search
*Practice using the EVST search to pull up all recent parking complaints
Where can you look to see a list of all units currently logged on?
You can see a list of all units logged on under the COMM LAW tab of the units window.
F5
accepts the event in the entry mask
How can you tell that an address is verified in CAD?
An address is verified in CAD when the verified box is checked AND cross streets are shown in the cross st box
Demonstrate verifying an address to your CDT by entering a call at 47 North Knoll, RD in Strawberry
What is the command to change a units location? to change their location and arrive them?
CL.Unit.Location
CLA.Unit.Location
How can you search a person's integraph ID in CAD?
Command Line: WHO
Inquiry Drop-Down --> Operators --> Who
Name the difference between an incident number and a case number. Show where each of these numbers can be found on the event mask in CAD.
Incident number - This is the "L" number, generated automatically by the system in chronological order on every call for service.
Case number - This is a number assigned by dispatch at the request of an officer or deputy when the call requires a formal written police report.
What does the F11 key do?
Spills the ani/ali from the vesta phone system into the event entry mask.
What is the main difference between 'update' and 'select' modes in your event entry mask?
**bonus: what does the free event command do?
When in update mode, you are the only person that can modify the fields in the upper section of the mask (location, call type, RP information)
Select mode only allows you to supplement additional information into the remarks field
The free event command allows you to put a call that is 'locked' in update mode by another user back into select mode (CDT to demonstrate)
What is the command to create a field event? to create a field event and show the unit en route? When would you use this command?
FEV.Unit.Call type.Location (shows unit at location)
FEVE.Unit.Call type.Location (shows unit en route to location)
This command is used to save time when a unit calls up to be placed on an event that has not already been created. It will create the call and put the unit on it at the same time.
How can you see recent history at a certain location in CAD?
Utilizing the EV button on the event mask or the system information bar will pull up calls in the last 90 days.
Practice by pulling up the location history at the marin city substation @MSS
The color red on an event in the pending events and/or units on events window signifies...
red signifies a priority 1 level call - these are high priority calls with threats to citizen and/or officer safety