What is Kids Helpline?
Ways to Get Help
Who Can Help Me?
Feeling Safe & Big Feelings
True or False?
100
What does Kids Helpline do?
Helps kids when they are feeling sad, worried, or need to talk.
100
Can I use the internet to talk to Kids Helpline?
Yes, you can use webchat on the website.
100
Who will answer my call or chat?
A Kids Helpline counsellor.
100
What if I feel worried at school or home? Can you talk to kids helpline?
Yes, you can talk to Kids Helpline.
100
True or False: Only big kids can use Kids Helpline.
False — kids as young as 5 can use it!
200
Who can call Kids Helpline? 
Kids, teens and young adults (5 to 25 years old).
200
What is a counsellor?
A safe, friendly adult who listens and helps.
200
Is it okay to ask for help when I feel upset?
Yes — it’s brave and strong to ask.
200
True or False: I can call anytime, day or night.
True!
300
What time can I call Kids Helpline?
Anytime — it's open 24/7!
300
What do I press if I want to talk to someone online?
Press “WebChat” on the website.
300
Will they tell anyone what I say?
Only if you or someone is in danger.
300
What does a “false alarm” from my brain mean?
Your brain thinks there’s danger, but it’s not real.
300
True or False: I will get in trouble if I call.
False — it’s safe and private.
400
Is it free to call?
Yes, it's always free!
400
Can I write an email to Kids Helpline?
No, they don't offer it anymore, but there are other options!
400
Can I talk to the same person again?
You can ask, and they’ll try their best.
400
What are some body clues that I’m worried?
Fast heart, tummy ache, tight chest.
400
True or False: I have to know what to say before I call.
False — you can just say “I need help.”
500
What number do I call?
1800 55 1800
500
Do I have to tell them my name?
No, you can stay anonymous.
500
Can they help if I feel angry or scared?
Yes — that’s exactly what they’re for!
500
Can Kids Helpline help me calm down?
Yes — they can help you feel safe again.
500
True or False: Kids Helpline is only for emergencies.
False — you can call for any feeling or problem.
