Prepaid
What is the connection fee for prepaid?
$10
What is rebellion used for?
prepaid
What application do you start every interaction with?
Magenta Welcome
Who is p360 through?
Assurant
We should answer the store phone by saying...
"Thank you for calling Uscellular, now part of T-Mobile, how can I help you?
Get a Prepaid device on US w/? in service.
$100
What is tapestry used for?
bill pays, troubleshooting
what is device wizard used for?
transfers
How much is p360 A month for an Iphone 17?
$19
This magenta-themed weekly promotion gives T-Mobile customers free perks, discounts, and sweepstakes entries every Tuesday through their mobile app
T-Mobile Tuesdays
What is the difference between connect and regular prepaid?
connect has limited data
regular is unlimited everything
what is magentaU used for?
training
What are the three transactions that can be done thru T-Life
New Lines, Add a Lines, and upgrades
How many tiers of P360 are there?
6
What two systems can you proccess a ship-to new line?
T-Life & Tapestry (hint ship to)
Get a Samsung A17 on US w/? in Service.
$150
what is magenta pulse used for?
promos, 5g coverage map
What is TIMO 2 used for?
Inventory
where do you go to file a claim? (2 diff places)
t-life app or Assurant website
Porting from which carrier does not qualify a customer for a promo?
Any other than - AT&T, Verizon, Claro, Uscellular, Xfinity, Spectrum, and Liberty
Prepaid Multiline plans 4 for ? and 2 for ?
4 for $100 and 2 for $75
what system do we use to fulfill an HSI?
Tapestry hint ship to
How many TFB (T-Mobile for Business) lines can you activate in-store?
12
RANDOM - How many lines must you have to sign up for the better value plan?
3
How much is the fee for an in store bill payment
$5