Q1 Accomplishments
This security awareness training and phishing simulation platform was deployed to reduce the risk of social engineering and allow end users to report suspicious emails.
What is KnowB4?
This is the amount of new hire equipment orders configured and shipped in less than one day from order in Q1.
What is 108?
This exercise, which is used to measure our current incident response controls against common attack techniques, will be run in May 2025.
What is the Purple Team Exercise?
This team member played professional football for the Argonauts in the OSFL.
Who is Darren Raycraft?
This is number of team members the Product Security team will be onboarding by the end of Q3.
What is 5 engineers?
These are the 5 Product Security contributions to the enterprise development platform initiative.
What is SAST, SCA, Secure IaC, Vulnerability Management, and CODEOWNERS?
This target cyber risk score, provided by SecurityScorecard, was met in Q1 of this year.
What is 80 "B"?
This is the number of desktops and laptops that will be replaced to support Windows 11 by October 2025.
What is ~1,000?
This Texas-based team member is welcoming a mini security engineer into their family, any day now.
Who is Shishir Bhandari?
This new security process will embed security into every technology solution right from the start.
What is Secure by Design?
This project has saved 223 manager hours so far, this year.
What is Role Based Access Control (RBAC)?
Our team is targeting this percentage of reduction in total risks from the risk register.
What is 25% reduction?
This is the number of new PCI requirements added in 2025.
What is 42 requirements?
This number of Deskside Support analysts cover 7 states and 2 countries.
What is 28 analysts?
The High Speed Data Security team, who traditionally addressed law enforcement intercepts, will now be renamed this as they expand to include a customer defense strategy.
What is the Cyber Crime Defense Center?
This product went operational at the end of Q1, providing modern VPN and web access controls for our end users.
What is Zscaler?
This KPI measures the average number of requests a load balancer handles per second.
What is Requests per Second (RPS)?
This is the Digital Operations Resilience Act (DORA) definition for deployment frequency, exhibited by elite organizations.
What is on-demand deployments?
This team member was a state champion and Olympic festival Speedskater.
Who is Michael Schaeffer?
To strengthen its support footprint for Optimum, this team recently hired 7 full-time employees in our Jamaican contract center - and is preparing to add an 8th.
What is Optimum's IT Service Desk Operations team?
This is the number of applications being monitored by the CISO war rooms.
What is 66 applications?
Our SOC strives to triage all incidents in blank minutes and mitigate all incidents in blank minutes
What is 10 minutes to triage and 60 minutes to mitigate?
This is when support for Windows 10 will end.
What is October 24, 2025?
This team member once got a speeding ticket on the Autobahn.
Who is Chris Stevens?
This is the new intranet, replacing MyAltice.
What is ONE?