Services/Products
The newest RISE Team Code
What is 95E?
Provides after hours support for Israel Clients
What is GSS? (Global Support Services)
The number of clients that have been migrated from eConnect to SVB Go
What is 5,300?
The team taking over information requests for FX wires
What is FX Operations?
Newly launched alternative payment method
What is Clover? (Merchant Services)
Count of new managers that joined our group in 2022
What is 8?
The total number client trainings completed by the CAS Support Team in Q2
What is 165?
The number of increment updates released to SVB Go since creation
What is 23 (I23)?
Newly released authentication feature on SVB Go
The location of the newest CAS HUB
What is North Carolina?
Total number of clients on SVB Go, including migration and brand new clients.
What is 7,550?
Most requested Client Training
What is ACH Import?
Newly released Fin Tech payment processing feature
What is Payment Facilitation?
The team supporting logon support after hours
What is Card Services?
Percentage of team codes onboarded via SCUBA by CAS
What is 100%?
The number of SVB Go Migration waves completed since efforts began
What is 9?
New Card Services Appian Tool
What is CCR? (Credit Card Reporting)
Card Operations extended their presence into this country
What is India?
Number of clients currently apart of GO Chat
What is ~1,500?
This team recently extended hours for weekend support
What is Start Up Banking?