WQ/ PDI/ Corp Teams
A process that adds any new or updated coverages not originally captured on a patient account.
What is the Coverage Manager?
In January 2024 PASS reached the highest volume of this call statistic since D1 at 574 calls.
What is Service Level?
The record highest self-pay cash in the history of UW Medicine was collected this month.
What is March 2023?
When a patient would like to dispute their balance this account activity can be used.
What is a Contested Status?
A system that whispers when its time to work a CRM.
What is the Phantom Phone Queue?
The PASS Credits team wraps up the largest of this escheatment process ever completed.
What is the WA Unclaimed Property Process?
A comprehensive project of workflows on these types of accounts were completed this year.
What are the Corporate and Institutional Accounts?
UW Medicine begins billing for medical advice messages through this Epic platform.
What is MyChart?
The Release of Information Team maintained a year-round compliant turnaround time of this many days on billing records releases.
What is 15 business days?