Level 1
Which does increasing the Soil level affect?
The duration of the washing cycle
Which TV feature must be enabled to use the "universal remote" feature of the magic remote with an HDMI connected device?
CEC-Simplink
What answers best describes an OLED TV?
Each pixel can light up and change individually
If the Drain Hose was laid out straight from the back of the washer instead of being properly installed, what would happen if you started a cycle?
OE Error Code will display
If the TV remote is not working, even after changing the batteries what could be the issue?
The IR sensor is blocked.
This picture mod is designed to preserve the original content creator's intent for a movie or show.
Filmmaker mode
Which of these would cause a refrigerator to feel not cool enough but is NOT a sealed system issue?
A broken evaporator fan
A technician is replacing the part from the sealed system that removes moisture and contaminants from the refrigerant. Which part are they MOST likely replacing?
Filter Drier
Which webOS feature organizes all inputs and connected devices together on one screen?
Home Hub
What is a common cause of mildew or mold buildup on the Door Gasket?
Not leaving the door ajar after a cycle
Why is it important to use the correct type of detergent?
It prevents excessive sudsing
What is the main difference between an evaporator coil and a condenser coil?
The evaporator coil absorbs heat, while the condenser coil releases it.
Which component floats to create a seal in a hose, preventing the escape of water and suds?
The Mushroom Valve
The customer mentions there's a terrible noise happening every 2-3 hours that lasts for about 30 seconds. What is most likely the cause?
Icemaker is on but the water line isn't connected
If a customer has a "5b" on their control panel, what does this mean?
Sabbath mode
In a single evaporator refrigerator, what part controls the airflow from the freezer to the refrigerator?
damper
What is the highest refresh rate supported by the COLED65C5?
144 Hz
This LCD TV technology controls the brightness levels of different areas of the TV to help improve image quality.
Local Dimming
What's the purpose of the hot line?
To keep condensation from forming on the outside of the refrigerator
A burning smell that occurs only when using hot water in a Front Load Washer may indicate an issue with which component?
The Heating Element
A newly installed Front Load Washer is making an abnormal noise during the Spin cycle. What could be the problem?
Shipping bolts was not removed
If you find a leak from the Front Load Washer's Safety Air Vent, what should you suggest?
Run Tub Clean and use the recommended amount of detergent
What is the purpose of the "Steam Fresh" cycle?
To remove wrinkles and odors from clothes
This TV technology adds an additional layer to the TVs panel that contains nanoparticles that help to filter and refine color, resulting in a more accurate and vibrant picture with wider viewing angle
QNED
How is the temperature maintained inside the refrigerator?
The unit removes heat and moisture from inside