HelloWell
Once an appointment is scheduled through HelloWell Online Scheduling, practice staff will receive what type of notification?
What is a "Patient Case"
Best practice is to complete chart prep how many days in advance of the visit.
What is 3-5?
The preferred and most effective referral workflow?
What is Direct Scheduling
Our current scanned insurance card rate for AHS PE.
What is 90%
Our framework for nurturing whole-person care.
What is CREATION health?
When Multistate is going live with HelloWell.
When is Aug 2nd for Eastern or Aug 9th for Central?
Name three out of the six 2020 Performance Journey Measures.
What is....
1) Breast Cancer Screening
2) Colon Cancer Screening
3) BMI Evaluation
4) Tobacco Screening
5) Controlling High Blood Pressure
6) Diabetes A1c Poor Control
When closing the loop, where will the referral wake up?
What is the Clinical Inbox.
Our current eligibility confirmation rate for AHS PE.
What is 91%?
The four service standards are: Love Me, Keep Me Safe, Make it Easy and …
What is "Own it"?
In the HelloWell, password resets are done using what process.
What is the "Manage Users" button?
The location of where to run quality reports.
What is the MIPS dashboard or Quality Management report in athena.
A reassigned referral is sent to where?
What is the Practice Staff bucket (aka) front desk staff.
The number of days prior to the date of service you should review eligibility responses from the payer.
Where is 2 days?
“I treat others with uncommon compassion” is included in this service standard.
What is "Love Me"?
In HelloWell Bill Pay, where is the patient routed to complete payment?
What is the “QuickPay Portal”?
Two quality measure that AHS PE scores highest on.
What are Tobacco Screening and Blood Pressure Control?
Closing the loop helps with what?
What is understanding the status of referral and the patient. That the patient was scheduled, seen, and the practice received follow up documentation regarding their care.
The acronym that refers to GPIS.
What is "Guided Patient Insurance Search"?
“I collaborate to create solutions, not excuses” is included in this service standard.
What is "Make it Easy"?
If a patient schedules an appointment with a Provider that is not set up for online scheduling or the requested Provider does not have an available appointment within 90 days, an appointment request notification will be routed to where?
What is the “Practice Staff Patient Case inbox”?
The location to find information on how to complete chart prep.
What is the PEPP ARC!?
The primary difference between centralized and non – centralized scheduling?
What is: Centralized scheduling is a team within a call center that works a variety of referrals for multiple practices and NON are dedicated resources for a specific practice / provider
Claims denied for this type of reason take 20-50 days longer to pay than "clean" claims.
What is eligibility?
Adventist Health System vision includes Connected, Wholistic, Affordable, Viable and …
What is "Exceptional"?