2023 Compliance
What does CMS define waste as?
What is the overuse of services or other practices that, directly or indirectly, result in unnecessary costs to the Medicare program.
Waste is generally not caused by criminally negligent actions but rather by misuse of resources.
Your patient has a doctors appointment and does not have a ride. True or false: it is okay to transport that patient to their appointment in your car as long as it's "off the clock."
False
Aveanna policy does not allow for transportation of patients (in your own vehicle, or in any other vehicle-patient's included).
Who are we accredited by?
What is CHAP
False: all home health aide plans of care must contain specific frequencies
When did the first post office in Virginia MN become operational?
What is 1893
What is our mission statement?
What is To revolutionize the way homecare is delivered one patient at a time
It is Christmas time, and your patient would like to give you a gift card to your favorite restaurant, is it okay to accept this gift?
No
Aveanna gift and gratuity policy:
Accepting or giving a gift of cash or a cash equivalent (e.g., gift certificate, stocks, bonds, etc.) is never permissible
Is texting or emailing patient information from a personal device/email address an acceptable way to communicate information?
What is NO.
We may never use a personal device/email address to communicate PHI with anybody. This includes but is not limited to: taking photos on your personal device, texting PHI to a nurse covering for you, texting PHI to someone in the office (or emailing from your personal email).
What is a SMART goal?
What is Specific, Measurable, Achievable, Realistic, Timely
What year was Hibbing founded?
Hibbing was founded in 1893 by the town's namesake, Frank Hibbing
In July 1893, the townsite of Hibbing was laid out and named in honor of Frank Hibbing
Fun facts
Hibbing was founded in 1893 by the town's namesake, Frank Hibbing. Hibbing was born in Hannover, Germany on December 1, 1856 and was christened Frans Dietrich von Ahlen. His mother died when he was still in infancy and it was her name, Hibbing, which he assumed when he set out to seek his fortune in the New World. He first settled in Beaver Dam, Wisconsin where he worked on a farm and in a shingle mill. After deciding he was not familiar enough with the English language to make a legal career possible, he turned to timber cruising.
In 1887, Mr. Hibbing settled in Duluth where he established a real estate business and began explorations on the Vermilion Range. In 1892, he headed a party of thirty men at Mountain Iron and cut a road through the wilderness to Section 22, 58-20. An expert iron ore prospector, he soon discovered the surface indication which led him to believe in the existence of extensive ore deposits.
What are our Core Values?
What are
1) Compassion
2) Team Integrity
3) Inclusion
4) Trust
5) Innovation
6) Compliance
7) Fun
You wake up ill, and need to call in sick for your shift. Who do you contact?
Your supervisor.
Change in process-you will no longer be calling the on call staff. You will call directly to your supervisor (field staff-Nicole. Office staff-Stephanie). If your first patient is scheduled for 9am or earlier-it is your responsibility to notify your patient that you will not be there as planned, and that somebody from the office will be calling them to reschedule.
What is Aveanna Heartbeat?
What is a platform to send recognition, kudos, e cards to your coworkers.
If you have not yet registered-support@aveannaheartbeat.workstride.com
Home health aides: You are completing a visit with a patient, and you are unable to complete the care plan as written. What is your next step?
What is contact the RNCM to discuss why you are not able to complete the care plan.
Where was the first taconite plant on the Iron Range?
The first taconite plant was Reserve Mining Company in Babbitt (first shipment was in 1955), soon followed by Erie Mining Company in Hoyt Lakes. Both Babbitt and Hoyt Lakes were built for their respective taconite facilities as full-service company towns with modern amenities developed out of dense forest. After the Taconite Amendment passed, other mining companies invested in taconite production plants and opened facilities, including Eveleth Taconite (EVTAC) in 1964, and both Minntac and Butler Taconite in 1967. The massive investments pumped into these plants signaled a transition in the Mesabi Range’s primary export that still allowed the region to retain its mining heritage.
What are the 7 C's of compliance at Aveanna?
What are:
Care
Compassion
Competence
Communication
Courage
Commitment
Collaboration
What is Aveanna Hibbing's Star rating?
Quality (outcomes): 4 (out of 5)
Patient Satisfaction: 4 (out of 5)
Contact your supervisor immediately so a replacement can be ordered. You will be asked to come to the office to obtain a temporary name badge/name tag while your new one is ordered.
True or false: Patient will be having INR's checked at the clinic, so it is not important to include these details on patient's POC
False: Even if we will not be obtaining INR-we should still be indicating who is responsible for monitoring INR (or any applicable lab test), and how we will ensure patient's values remain in therapeutic range.
What television series has episodes from 2006 and 2014 that are set in Hibbing MN?
What is Supernatural
Supernatural The Benders (2006)
Supernatural Hibbing 911 (2014)
What does CMS define fraud as?
What is:
Fraud is knowingly and willfully executing or attempting to execute a scheme or artificae to defraud any healthcare benefit program. Fraud is also an attempt to obtain using false or fraudulent pretenses, representation, pr promises any of the money or property owned by, or under the custody or control of, any healthcare benefit program
Example of fraud:
Billing for service not provided (including billing Medicaid for shifts that were not filled or visits that were not made). Providing medically unnecessary services solely to obtain insurance payment. Altering claim forms, clinical documentation, or doctor's orders. Upcoding. Soliciting, offering, or receiving a kickback for referral of patients in return for another service. Duplicate billing; that is billing both Medicaid and the beneficiary or another insurer for the same service. Failure to make repayments to our payors in a timely manner.
Your patient's family member has agreed to stay with your client due to being unsafe being alone at this time. You notice that as the weeks go on, you see less and less of the family member and the patient begins to reports falls, as well as begins to look more disheveled. What should you do.
Report these concerns to your supervisor, and file a vulnerable adult report with the state (using the MARCC form that you will be directed to).
Bonus point-how soon does this have to be reported and filed?
Immediately-we are required to file with the state within 24 hours. If you suspect immediate danger 911 must be called.
What is HIPAA, who has to follow HIPAA, and why is it important?
What is the Health Insurance Portability and Accountability Act: This law gives the patient rights over their health information and identifies who can look at and receive their health information.
All healthcare workers.
Who needs to be involved in care planning?
Who are:
Patient and/or caregiver, primary care provider, specialty providers as applicable.
Bonus point: You have a specialty clinic (such as anticoagulation, cardiology, etc) who will be giving direction on specialized interventions. What statement must be included on your POC? What is statement giving okay to accept orders from ____ (insert provider here)
Who founded Chisholm?
Archibald Mark Chisholm-in 1901