Life Safety/Emergency Preparedness
The first thing you should do if you discover a fire.
What is ensure resident safety and activate the alarm?
The most important part of positive customer service
What is respect and kindness?
Why dress code policies exist
What is to promote safety, professionalism, and consistency?
The single most effective way to prevent the spread of infection
What is hand hygiene?
The definition of abuse
What is intentional harm or mistreatment of a resident?
The acronym used for fire response procedures
What is RACE (Rescue, Alarm, Contain, Extinguish/Evacuate)?
How quickly call lights should be answered
What is as promptly as possible or per facility policy?
An example of unprofessional workplace behavior
What is using disrespectful language or inappropriate attire?
When gloves should be worn
What is when there is potential contact with blood or body fluids?
An example of neglect
What is failing to provide basic care such as food, hygiene, or safety?
The safest action during a tornado warning
What is move to an interior room away from windows?
What to do if a resident or family member is upset
What is listen calmly, acknowledge concerns, and seek help if needed?
What to do if you are unsure about a policy
What is ask a supervisor or refer to the employee handbook?
When Transmission-Based Precautions are required
What is when a resident has a known or suspected contagious infection?
Who is responsible for reporting suspected abuse
What is every staff member?
After the shaking stops, this is the first priority action staff must take during an earthquake emergency.
What is check for injuries and ensure resident safety before moving anyone?
A professional way to say “That’s not my job”
What is “Let me find someone who can help you”?
When it is appropriate to use personal cell phones at work
What is only during approved breaks and away from resident care areas?
What to do if you are exposed to blood or body fluids
What is wash the area immediately and report the exposure per policy?
What to do if you witness abuse
What is ensure resident safety and report immediately?
The purpose of emergency drills.
What is to prepare staff to respond safely and effectively in emergencies?
Why tone and body language matter as much as words
What is because residents and families respond to how we act, not just what we say?
The consequence of repeated policy violations
What is disciplinary action up to and including termination?
Why PPE must be removed before leaving an isolation room
What is to prevent spreading germs outside the room?
Why reporting is required even if you are unsure
What is because staff are mandated reporters and protection comes first?