A clean and clutter free hallway that leads to an emergency exit.
What is a clear egress?
100
The number one way to prevent the spread of infection.
What is hand hygiene?
100
The acronyms used to help us remember what to do in response to a fire and how to operate the fire extinguisher
What is RACE ( rescue, alarm, confine, extinguish/evacuate) and PASS ( pull, aim, squeeze, sweep) ?
100
State that you do not know the answer, but you know where to find it; such as your supervisor, mychildrenscolorado, policies & procedures or your survey guidebook.
What is, what to do when you don't know the answer of the question from a surveyor?
100
In house and contracted services, over the phone and video remote interpreter services.
What is interpreter services offered at Children's Hospital Colorado?
200
Responsible team member for ensuring the unit/department is clean, clear of clutter, and free of expired food and supplies.
Who is everyone?
200
The place to look to find the contact time for disinfectant you are using to clean and disinfectant.
What is the manufacturer label?
200
Equipment used to protect yourself and your patients from the risk of contamination.
What is PPE ( personal protective equipment)?
200
We always do it this way, and we would never do that here.
How not to answer a question from a surveyor?
You should always speak in first person and you should not use the words never or always in an answer to a surveyor.
200
Should always be visible and worn above the waist.
What is my team member ID badge?
300
Covered at all times when not in use
What is the linen cart?
300
The product used to clean any contact isolation room, or the room of a patient with c-diff.
What is bleach or dispatch wipes (with bleach)?
300
Contains comprehensive information about substance or mixture used in your workplace.
What is the SDS?
300
Asking a surveyor to repeat the question in a different way because you do not understand the intent of what they are looking for.
What is clarification?
300
The number I call when a patient or visitor is brandishing a deadly weapon (Code Silver).
What is 911?
400
The number I call to report any unsafe conditions or concerns involving the hospital environment, medical equipment, etc.
What is the ZIPP line x79477?
400
Immediately administer first aid, wash or rinse area, and notify charge nurse. Report to Occupational Health within 1-2 hours, or report to the ED if after hours.
What is how to manage a blood or body fluid exposure
400
One of the Target Zero safety practices is the commitment to promote a questioning attitude among all staff.
What is the ART (attitude, reflect, thank you) of being questioned?
400
This person ensures that the surveyor is never unattended,
identifies to staff members that the surveyor is safe to talk to and will help clarify questions when needed.
What is a Children's Hospital employee escort.
400
To improve the health of children through the provision of high-quality, coordinated programs of patient care, education, research and advocacy.
What is our mission?
500
lid.
What is on top of any drink in a patient care area?
500
A communication device placed at the entrance of a patient room to tell you that you need special protective equipment prior to entering the room, and that management of patient environment, equipment and toys may need special cleaning.
What is an isolation precaution sign?
500
This is a helpful tool to use when identifying and proactively discovering service recovery opportunities.
What is AIDET (acknowledge, introduce, duration, explanation, thank you)
500
Children's Hospital should consistently operate in this state
What is continued accreditation readiness.
500
The federal act that protects patient's confidentiality.
What is HIPAA (Healthcare Information Portability Accountability Act)?