PROMOS
What is the difference between BDD and BDC
BDD is MONTHLY
BDC is ONE LUMP sum
What is a tool that discloses transparency during the sales process?
View Together.
What are the THREE tools we have that BRING THE TRAFFIC!?
Cell Plus App (personal business card)
Chatterspot (GET THAT Y yo!)
Reviews (YELP = MORE)
What's the BEST way to "Break the Ice" with your customer?
Holding the door open while WELCOMING them in with a smile
T or F
Team offers 401K, Health Insurance, PTO
TRUE
T or F
BDD can stack with NGPO?
T - BDD CAN STACK WITH NGPO (EXP 5/27)
When starting a NEW account what is REQUIRED when creating?
UPLOADING Previous Carriers BILL
During downtime what are TWO tools that help you ENCOURAGE B.O.B
VZ ENGAGE (I call until I can't call no mo'e)
RENTENTO (I'll follow up with you in a few days about that internet we setup!)
What NEEDS to happen with EVERY transaction to ensure your not DISSERVICING your guest?
Account Analysis! Don't want to miss any $AVING$
What does your BASE GP % start at?
25% GP
When upgrading a device, what is the EITHER OR option and how can you setup to CLOSE?
BYOD+ You can either repurpose this device and get a discount towards the upgrade OR you can trade in your device to get a discount towards the upgrade. PRO CLOSE: Build a QUOTE for BOTH options before PRESENTING!
When completing VZ Engage calls what is the BEST way to ensure you are generating SOLID traffic IN?
Viewing the account and checking on their experience with products utilized. Ensuring appointments are setup!
What is YOUR stores current completion for VZ Engage?
What is the best way to ensure you are selling with integrity?
Reviewing account thoroughly, while asking discovery questions, being transparent about pricing and changes.
What are the PAY DATES with Teams, and how does this break down?
The 10th & 25th. Each paycheck will be commissions earned between two week periods.
What is the GOAL for BYOD adds?
15%
What is one way you can verify APP and Chatter were setup properly?
Chatter through the dashboard. Verifying the proper phone number.
App can be checked through MY REP business card!
What is your BEST approach to ensure you get ALL marketing measures MET?
Explain. To earn points, it MUST include the pitch to and verification to enroll chatter, the explanation for downloading the app, SETUP review and pitch to REVIEW!
What is the BEST way that YOU can prepare to be an EXPERT for your guests?
Utilize downtime to study promotions and practice bundle quoting. Verifying what's available in stock, and staying sharp with communications!
What are the categories that ACCELERATE?
PGA: 10 OR 15
VHI: VARIES on Location
ACC$$: $95 88%TTS
PERKS: 30
PROT: 62% NEW +VZHOME qualifier
UPS: 40
GP: $12,000 OR $8,000
What are the BENEFITS of selling AGED items?
EXTRA $90 GP
Removal of DL $$
$150 EXTRA Acc $$
Extra discounts for your customers!
When selling a DEVICE what is required to be UPLOADED to RQ BEFORE the guest leaves? Who else needs to verify this document?
S.A. >Verification required by SALES associate (no trainees, some stores require leadership ONLY)
What are the MIN allowance for marketing?
What are the REAL goals?
Chatter: 50% // 70%
APP: 85% // 100%
REVIEW: 1/wk // 2/wk
Outreach: 80% //100%
What is the CELL PLUS Experience?
Bonus: How do you acknowledge a guest walking in?
Greeting customer (holding the door extra POINTS!)
Feeling comfortable and welcomed to build trust
Review BEST options for customer needs.
Thanked for coming in, walked to the door
There are 5 steps in the EOS model. What are those 5 steps?
EOS Model:
1.Vision
2. People
3. Data
4.Issues
5.Process
6.Traction