General
An optional insurance provision that covers the extra costs associated with bringing a damaged property up to current building codes after a covered loss.
What is ordinance or law?
We must ask this... on the driving history tab on all auto quotes.
Have you had any Aacohol related violations or license suspensions/revocations in the last 5 years
When the prospect does not know the year of plumbing or roof updates, we should enter this...
What is the year the home was built?
For online quotes, we can use this, instead of asking each question. This saves time.
What is quote field validation?
We believe responsible and safe drivers deserve recognition. We provide a discount to customers who remain claim free for multiple years.
What is the claims free discount?
This coverage pays for:
What is UM Coverage/uninsured motorist coverage?
This allows allows clients to sign documents electronically. It's a legally binding alternative to signing documents by hand.
What is Esign?
When available, this endorsement changes the loss settlement provisions for total and partial losses and the dwelling rebuild options with modern materials and techniques
What is functional replacement cost?
This can add, remove, or change coverage.
What is an endorsement?
Discount applies if at least one listed household member is active duty, formerly active duty, a reservist, or retired military personnel in the US Armed Forces.
What is the Military Discount?
Here some examples of this:
What is setting expectations?
Collision coverage is required to purchase this benefit
The customer earns $100 for a 12-month term or $50 for a 6-month term
Value item!
What is the Liberty Mutual Deductible Fund?
This will pay the extra cost to replace the undamaged siding, roofing, and windows of the customer's house in the event that the replacement for damaged material cannot be matched to the existing material.
What is a Matching of Undamaged Siding, roof and/or windows
A mortgage company does this once a new insurance premium is recieved. The audit reviews insurance premiums and taxes to see whether the monthly mortgage payment is adequate to cover both.
What is an escrow analysis?
We believe responsible and safe drivers deserve recognition. We provide a discount to customers who remain accident-free for multiple years.
What is the Accident-Free Discount?
Pays for damage to the underground pipes and lines that supply services to your home.
What is service line coverage?
If the vehicle suffers a total loss, the settlement calculation will be based on the equivalent vehicle that is one model year newer and with 15,000 fewer miles than the covered vehicle.
-Comprehensive coverage required
-Not available on leased vehicles
What is better car replacement
Provides coverage for losses from the back-up or overflow of sewers and/or drains. Overflow of sump pumps or other systems designed to remove subsurface water from the foundation are also covered.
What is Water backup and Overflow Coverage?
List two resources at our fingertips -both provide accurate information.
What is the knowledge Center and
What is the help desk
Sometimes it's for 90 days, sometimes for the life of the policy. It gives discounts based on safe driving habits. Make sure your counsel on the correct version of the program.
What is Righttrack?
Provides protection if the premises becomes unfit to live in due to damage caused by a covered loss.
What is Loss of Use?
For damage to an insured auto, the written estimate will include the cost of new original vehicle manufacturer parts as replacement parts. Does not apply to the repair or replacement of vehicle safety glass.
What is original parts replacement
Provides additional funds if the cost to repair or replace your home is more than your policy allows.
Coverage offered at 25% and 50% of Coverage A.
What is extended dwelling?
This form is used to consolidate or combine billing for a policyholder with multiple policies you bound on the same call.
What is the combined billing form?
Apply this if they:
Have an LM or an approved partner companion policy.
What is the multi policy discount?
This requires an underlying auto policy with limits of 250/500 BI.
What is an Umbrella/PLP?
When a customer has a mortgage, this is listed instead of the company's billing address. This clause is meant to protect the lender if the mortgaged property is damaged. Make sure you also list the loan number.
What is the mortgagee clause?
Provides for medical expenses for bodily injury to other parties incurred on the insured premises and is not subject to the policy deductible. Coverage available at $1K, $3K, or $5K.
What are Medical Payments?
The right to recover the amount paid by an insurerer from the other person or their insurer.
What is subrogation?
We should utilize a trial close in the beginning of the call. Mentioning this discount creates urgency.
What is the early shopper discount?