Jewelry
What are the sparkley stones in Brighton Jewelry?
Swarovski Crystals! (Swore-Off-Ski)
Or "European Crystals"
How long is our handbag warranty?
2 YEARS
Where are Brighton products manufactured?
China, Taiwan, India, and USA
JEWELRY= TIWAN
SUNNIES AND WACTHES= CHINA
BELTS= USA
HB'S= INDIA
Who owns and founded Brighton Collectibles?
Jerry and Terri KOHL!
They are highschool sweethearts and live in Pascedena, CA
Zinc
What are the Brighton handbags with card slots inside the magnetic front closure called?
Organizers
Where is Brighton headquarters located?
City of Industry, California
AKA LA!!!
How do you care for Brighton jewelry to keep it from tarnishing?
Keep it away from water, perfumes, lotions, etc. and only use Brighton jewelry cleaner!
What is the first thing you should suggest to a customer after they purchase a handbag?
That they register it with the unique number located on the leather patch inside their new bag.
OR MATCHING PIECES/COLLECTIONS- UPSELL!
Brighton accessorizes ladies "H.... to H...." because we sell everything from hair accessories to shoes
"Head to Heel"
What is the name of your Brighton Account Executive?
Allie Shaw (:
Is Brighton Sterling Silver?
No! It is SILVER OR GOLD PLATED with 99.99% pure silver or gold.
BUT- anything that goes in your ears AKA posts/wires is Sterling Silver.
All of our handbags are made from this original depiction?
Who are your two points of contact for any and all Brighton questions you have?
Jenny/Felicia (account specialist at Brighton Headquarters) and, of course, me!
AND TRISH (:
What product did Brighton originally sell before they started making jewelry?
Men's belts
Name 3 jewelry collection names?
Meridian, Interlok, Contempo, Pretty Tough, Illumina, Twinkle, Pebble, Ferrara, Cascade, One Heart, AND MORE
What type of leather are our handbags made from?
Pebble grain and veg tanned TOP GRAIN leather
Why are Gift's With Purchase so important?
It increases the total sell! It excites customers to come back and get matching pieces, it encourages customers to shop at full price, no discounts ever.
When was the company founded?
Terri and Jerry started LEEGIN leathers in the late 1970's- BELTS
Brighton came to be in 1990's- HB'S/JEWELRY
We're having Cinnabon today because Tiffany loves it..... but why else would Cinnabon be relevant??
BECAUSE ALLIE HAS A BUN IN THE OVEN, TOO!!!