Chart / Medical Record
Charges / Orders
Billing / Financials
Where Do I Find
Thrive Pet Healthcare & Some Fun
100

How I search the chart to find specific items or keywords (EX: Otitis, heartworm test, coughing)

What is the Search Bar?

100

Where I will enter charges, every time.

What is the Orders bar inside of an encounter

100

How I can tell that the owner has an outstanding balance/or a due invoice

What is the orange "Due" tag next to Billing

100

Where do I go to see if a consent form and/or estimate has been signed?

What is the forms tab?

100

How many Thrive Clinics are in Massachuseets? (This is going based off their website) 

14
200

Where you order any lab test that is integrated from the encounter

What is in the blue order labs button or tab in the encounter

200

This is where I put the volume of injectable medication administered to ensure the invoice reflects the correct price and our medical record is accurate. (2 answers)

Where is the "Dose" and "Quantity"

200

Can I still enter notes in the encounter once the invoice has been finalized

Yes

200

Where do I find End of Day reporting?

What is the Financials page - End of Day

200

Where is Ajiona From? Where is Des from? 

Ajiona - Flordia

Des - Texas

300

Where do I go to send full medical records? (2 possible answers, one is preferred)

What is the tools tab or share button?

300

True or False - You can create an invoice without an encounter

False

300

For estimates created for future dated procedures, how do you convert them into the encounter to create an invoice?

What is assigning the "unspecified" box in the estimate to the correct encounter for that procedure.

300

Where do I go to refill a medication or to see if the medication has a refill on it

What is the medications tab

300

This is where the Thrive Home Office is located (City AND State)

Where is Austin, TX

400

What are Wignall & Belvidere's hospital numbers? This is used to generate macros and packages for each clinic. 

Wignall: 10357
Belvidere: 10045

400

Where I will make estimates for services done at a later date.

What is the Billing Page/New Estimate?

400

Where testing or training has been occurring and where it can continue long after we leave!

What is the SANDBOX

400

Where do I find an active pre-paid fecal plan?

Plans Tab in the patient chart

400

This is where you will go for support/questions after Go Live

What is the Chat function within Vetspire or submit a Help Desk Ticket (through Vetspire or The Support Hub)

500

How do I share records for a same day appointment in an encounter?

What is Share from within in the encounter.

500

Ordering these can help us save time for commonly grouped items (EX: Canine spay, Euthanasia, Elizabethan Collars)

What are Packages

500

What locks an invoice and will then create a "due invoice" that cannot be edited after midnight?

What is the Finalize Button

500

Where do I find tasks and Open Encounters with my name associated with them?

What is the Dashboard tab

500

This tag/code is added to every exam to help Thrive as a company increase employee wages/bonuses across the country

What is the Clinical Support Fee

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