AAA History
Cost of a new vehicle in the 1900's
What is $1,000?
AAA's Vision
What is Members for LIFE?
Our Leadership
What is our executive leadership team is committed to carrying on our legacy of service with the support of our legendary employees?
ACE
What is Auto Club Enterprises?
Live Legendary Awards
What is Bronze=150, Silver=250, Gold=500?
Top speed of a vehicle in the 1900's
What is 8 miles per hour?
AAA's Mission
Through dedicated employees we proudly deliver legendary service and beneficial products that provide members peace of mind and value?
Our People
What are our employees power our enterprise, delivering legendary service to our members and to their coworkers behind the scenes?
AAA
What is American Automobile Association?
Markets
What are East Central, Missouri, Texas, Northern New England, Alabama, Tidewater Virginia, New Mexico, Hawaii?
Gas mileage in the 1900's
What was 35 miles per gallon?
5 Components of the Mission Icon
What is 1. AAA Logo, 2. Auto club Enterprises, 3. Members for Life, 4. Respect, Teamwork, Relevance, Character, Commitment, 5.Through Dedicated Employees We Proudly Deliver Legendary Service and Beneficial Products that Provide Members Peace of Mind and Value?
Our branches
What is Member Services, Insurance Services, Travel Agency?
Business Unit
What is a functional area that operates within ACE?
Ace Products and Services
What are Membership Services, Automotive Services, Financial Services, Insurance Services, Travel Services?
Number of cars in the United States in the 1900's
What would be 8,000?
The Strategy
What is Defend, Diversify, & Build?
Our call centers are divided into 4 functional areas
What is Emergency Roadside Service, Insurance Claims, Member Service Center, Policy Management Group?
Knowledge Base
What is an additional resource on Club Hub & MRM that houses information on all processes and procedures for members products and services?
The President's Elite is comprised of 5 Awards
What is Performance, Legendary Elite, Community Spirit, Leadership, Cheshire Award of Excellence?
AAA's Birthday
What would be March 4,1902?
Our Core Values
What is Respect, Teamwork, Relevance, Character, & Commitment?
Shared functional Units
What are eBusiness, Facility Planning and Services, Finance, Human Resources, Information Systems, Marketing, Product Development, Employee Communications, Public Affairs, & Office of General Council?
Legendary
What is the high level of service we provide to each other and our members?
Our Business Resource Groups (BRG)
What are Aspire, Escalera, Lift Every Voice, Pride @ AAA, Rise Up with AAA, Salute, & Adaptability?