Policies
An employee comes to work with a foul odor everyday. He was verbally coached multiple times but it continues to happen. DM issues an FCAD. What policy would this fall under?
Dress code policy
Employee continues to fall asleep at work and the leader wants to immediately terminate. What should HR do?
conduct a seek to understand
if the employee states they have a medical issue, send them LOA instructions and connect them with Angela.
Let them know that the business will document further instances if no documentation is provided
Currently, who is the AVP for R2B (Business)
Chris Dietrich
Name 3 behaviors that are considered immediate termination.
theft
repeated failure to not punch out on time
2 incidents of leaving the safe open
falsifying company docs
downloading guests information
Use, possession, distribution, or access of any content that may be deemed “adult entertainment” while on Company premises or while on Company business.
• Refusal to follow legitimate work orders (insubordination).
• Repeated failure to accurately report in the Victra App time worked and/or repeated failure to correct and confirm all time worked in the Victra App.
• Refusal to sign the Company’s Arbitration Agreement.
• Refusal to sign the Company’s Quarterly Acknowledgement Regarding Victra Policies, Procedures and Wages.
• Physical violence or threats against another employee, customer, vendor, or other person doing business with the Company.
• Unwanted touching of another employee that a reasonable person would find offensive or intimidating (I.e. headlock, pushing or shoving, etc.)
• Violations of federal, state, or local law (except for minor motor vehicle violations) when such violation occurs on the job, or relates to or arises out of work performance, or adversely affects the Company.
• Violation of the Company’s Weapons in the Workplace Policy.
• Engaging in, or assisting another to engage in, a competitive business, or the preparation to do same, while employed by the Company.
• Destruction of, abuse of, or extreme carelessness with Company property, customer property, or employee property.
• Any action committed during or outside of working hours involving the Company or its customers, vendors, or employees, that could result in or could potentially result in (including, but not limited to, through public dissemination) damage to the Company’s reputation, its customer’s or employees. This shall include, but not be limited to, any act that has the appearance of impropriety and/or which the employee knew or should have known could be the subject of inquiry.
• Use of Company property or information for personal, non-authorized purposes.
• Lying or willfully/knowingly omitting to tell the truth during any Company investigation or inquiry into any Company related matter, or obstruction of any Company investigation or inquiry.
• Breach of security or breach of sensitive, protected, or confidential Company data/system access.
• Sharing of user IDs and/or passwords for any and all systems including but not limited to RQ, Omni, Email, Teams, Safe Codes, Alarm Codes, etc.
• Manipulating and/or excessive discounting of sales.
• Permitting any other individuals in one’s hotel room while traveling for work and/or training without prior authorization.
• The sharing of a hotel room
Employee got punched in the face by a guest. The guest ran off and left. The employee calls you about the situation. Which business partners should you email about the incident?
Joy Forde-Risk management
Angela Rowland- LOA
Adam shaffer- HR VP
DM and RD
How many staples kiosk do we currently have and what are the districts?
35 kiosks
Philly
Phoenix
Boston
an employee received a $100 tip from a guest. What policy does this violate
Gifts and entertainment policy
Employee came to the store under the influence. Management reported 2 or more symptoms. The GM calls HR for support. What do you do?
- make the recommendation to send EE home.
- ensure that they do not drive home alone. contact emergency contact or an uber
- conduct a seek to understand later in the day
Who is the sales director for staples?
Ronald Bromberg
The items listed below are apart of what policy?
Report all accidents or injuries to your manager immediately.
• Report unsafe conditions to a member of management immediately (i.e. wet floor, broken equipment, leaky roof, exposed electrical equipment/wiring, wet or damaged floors or sidewalks, etc.).
• Observe all safety signs, posters, and notices.
• Keep floors, aisles, and parking lots clean and clear of debris.
Safety in the workplace
Employee was working when suddenly the police came to arrest the employee. You receive word that the employee has been incarcerated and likely not to come out for another month. What do you do?
Hold the employee to the time and attendance policy and terminate after 2 consecutive no call no shows.
The previous District leaders at Total wireless were dispositioned to what role
Field sales manager
What is our policy and guidelines for contacting the police
Employees should contact police immediately for any serious crime that occurs in the store, such as a robbery, burglary, or assault, or if there is an imminent threat of harm to an employee or a Guest.
Under any other scenario, employees should not contact the police unless the employee receives approval to contact the police by the Regional Asset Protection Manager (the “RAPM”) or the Area’s Human Resources Business Partner (the “HRBP”) Employees should not threaten a guest with contacting the police unless a serious crime is occurring or there is an immediate threat of harm to an employees or guest as set forth above.
Employee has missed 2 consecutive shifts. They had until the end of business day to respond. They respond the next day and tell you that they had an emergency and were in the hospital. What do you do?
-Have the employee provide documentation
-email angela and reinstate the employee
Name all the 4 field AVPs
Nate
Chris
Aaron
Mauro