Roles & Responsibilities
Signatures
Knowledge Resources
Accounts Types
Requests
100

Who is assigned by a corporation for the purposes of maintaining a shareowner's financial records and account details?

Transfer Agent

100

When receiving a request in writing, we must have this on the form or letter of instruction?

Signature(s)

100

What does KnowledgeBase default to within the Fund Sponsor drop-down menu?

Transfer Agency Manual

100

What registration code series is used for Non-Custodial held accounts?

000 Series

100

Who can be appointed to act on a person or entity's behalf?

Fiduciary (Power of Attorney, Parent/Guardian, Trustee, Authorized Trader, etc.)

200

SS&C provides services as a part of our contractual agreement we have with whom?

Fund Sponsor

200

A signature validation verifies that who has the capacity to take the actions requested by the document?

Signer

200

What always needs to be checked when looking at any document to ensure it pertains to what you need?

Fund Sponsor

200

Who does the tax reporting on a non-custodial held account?

SS&C

200

What is received to make something no longer be "not in good order"?

Cure
300
Who will help a person determine if they are suitable for an investment and provide them choices that will fit their investment goals?

Financial Advisor / Registered Investment Advisor (RIA)

300

An MSG is used for Financial Transactions, so what is used for Non-Financial Transactions?

Signature Validation Program (SVP)

300

What needs to be selected for important documents that may need to be easily referenced later?

Subscribe

300

If the individual account owner passes away, what type of account is it transferred to?

Estate

300

We would require only this signature when changing broker/dealer & financial representative information on a Custodial held account?

Custodian

400

Who is responsible for handling standard processing of basic transactions?

Operations Processing Team

400

What is the person referred to that is transferring their shares over to another person/entity?

Transferor

400

You should review this KB article to gain a better understanding of the Fund Sponsor you are working on.

DOC10064 - Quick Reference Guide

400

Who is responsible for the tax reporting on a 500 series account?

SS&C

400

Where do we look to find if there is a Trust ID on the account?

Financial Institute / Trust drop-down

500

What is required based on regulatory changes due to the stock market crash of 1929?

Custodian / Custodial Bank

500

What is the indicator called that correlates to the amount that the MSG will cover for a transaction?

Alpha Prefix

500

What can be used to provide helpful information to it's investors that comes directly from the Fund Sponsor?

Fund Sponsor's Website

500

Provide the 2 types of accounts that we (SS&C) will keep the beneficiary information on.

Non-Custodial Transfer on Death (TOD) & FTR held accounts

500

Where can dividends be sent on a non-custodial held account?

Reinvest, Cash to AOR, Cash to Bank, or Cash to Third Party

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