Amazon LPs
Leaders expect and require innovation and invention from their teams and always find ways to simplify. They are externally aware, look for new ideas from everywhere, and are not limited by “not invented here.” As we do new things, we accept that we may be misunderstood for long periods of time.
Invent and Simplify
Prime free 2-day delivery became available in what year?
2005
This L12 CEO is "a fanatical sports fan, and he has a quasi-sports bar in my basement named the helmet head. . He also is a passionate buffalo wing fan and start buffalo wing eating clubs in every city he lives. His wife also makes a mean grilled cheese".
Cousin Andy
What is Amazon named after?
The Amazon River
The common question that gets asked in business is “WHY?” That’s a good question, but an equally valid question is, “WHY ____?”
"Why not"
Leaders start with the customer and work backwards. They work vigorously to earn and keep customer trust. Although leaders pay attention to competitors, they obsess over customers.
Customer Obsession
Kindle was the first Amazon device, what year was it released?
2007
This L11 CFO feels that "As a father, one of his more important duties is to create various playlists in Amazon Music for his family trips and parties. PRO TIP, if you add "Mr. Brightside" and 2-3 Taylor Swift songs to any playlist, the playlist will be a hit, no matter what else is on it!"
Brian Olsavsky aka BTO
Position that Jeff Bezos holds at Amazon?
Executive chairman
And since Day1 We did not want to be an online bookstore – our GOAL was to be ___ biggest online bookstore.
"Earth's"
Leaders raise the performance bar with every hire and promotion. They recognize exceptional talent, and willingly move them throughout the organization. Leaders develop leaders and take seriously their role in coaching others. We work on behalf of our people to invent mechanisms for development like Career Choice.
Hire and Develop the Best
Prime free 1-day delivery became available in what year?
2019
This L11 CEO has 19 years tenured at Amazon and he is a "Proud Amazonian, committed to delivering smiles to customers around the world." and he is skip-skip level leader to KO.
Doug Herrington (WW Amazon Stores)
Amazon was originally founded under this name, which sounds like "cadaver"
Cadabra
We did not want to just be an online retailer, we wanted to be the place that customers can ___, discover, and buy anything.
"Find"
Leaders listen attentively, speak candidly, and treat others respectfully. They are vocally self-critical, even when doing so is awkward or embarrassing. Leaders do not believe their or their team’s body odor smells of perfume. They benchmark themselves and their teams against the best.
Earn Trust
Amazon launched AWS in June of ___ to generate extra income by licensing our platform to other e-commerce sites, like Borders.com and Target.com.
2003
This L11 SVP "love to travel. She averages more than one country per year that she's been alive, and the best times are with my husband and two daughters…biking, hiking, or anything connected to the outdoors is usually the centerpiece of our trips together". She is also the only female on the S-team.
Beth Galetti (PXT)
What is the domain name chosen by Jeff Bezos that redirects users to Amazon's website?
Overall, thinking big is what took us from a small ____ start up to being Earth’s Biggest company.
"garage"
Leaders focus on the key inputs for their business and deliver them with the right quality and in a timely fashion. Despite setbacks, they rise to the occasion and never settle.
Deliver Results
When was Amazon founded?
1994
This L11 CEO has almost 19 years tenured at Amazon, and "he enjoys spending time in the mountains with my family, including boating with my two kids. He also enjoy golfing whenever he can, which in Seattle often means being out there rain or shine". However, outside of golfing he oversees Amazon biggest money generating organization.
Matt Garman (AWS)
Amazon's first headquarters was located where?
Jeff Bezo's garage
And lastly, we do not want to JUST only provide great customer service; we wanted to be Earth’s most
____ - ____ company.
"Customer-centric"