Receiving and Storage
This department unloads arriving trucks and receives products into inventory.
What is the inbound department?
Robots scan these markers on the floor to navigate.
What are 2D barcodes?
After the packer scans an item, the system recommends this packaging measurement.
What is the box size?
This program lets third-party sellers send inventory to Amazon so Amazon handles the logistics.
What is FBA?
Amazon names fulfillment centers using these transportation codes, which also appear on packages.
What are airport codes?
This process puts received items away on shelving units called pods.
What is stowing?
Robots bring pods to employees so employees can avoid doing this throughout the warehouse.
What is walking up and down warehouse aisles?
This program lets suitable items travel in their own packaging without an extra Amazon box.
What is Ships in Product Packaging?
These two customer factors help the system select the fulfillment center for an order.
What are the customer’s location and preferred shipping method?
This liquid activates the special tape that packers use to seal boxes.
What is water?
Receiving employees check all six sides of an item for this before adding it to a tote.
What is damage?
These special items worn by amnesty responders signal nearby robots to slow down and move away.
What are safety vests?
This label acts like a license plate, connecting a package with its order and customer information.
What is the sp00 or spool label?
After the fulfillment center, sortation centers and delivery stations group packages into smaller batches using these geographic details. Name two.
What are ZIP codes or postcodes and neighborhoods?
Packers add this recycled material inside a box to help protect the item.
What is recycled paper or paper dunnage?
This storage method places items in available spaces that fit their size instead of grouping them by product category.
What is random stow?
Name the four visual aids that help a picker find the correct item on a pod.
What are an item photo, written description, bin location, and shelf light?
At SLAM, the system compares this actual package measurement with the expected measurement.
What is the package’s weight?
At Phantom Ranch in the Grand Canyon, these animals carry packages where there are no roads.
What are mules?
Amazon uses this process to move inventory between its buildings, bringing items closer to customers or combining an order.
What is transshipping?
These two technologies create a digital record of where an employee places each item on a shelf.
What are item scanning and movement detection?
Picking stations use several totes to route items to these different destinations within the fulfillment center.
What are different packing areas?
A package whose weight does not match expectations at SLAM goes to this team for review.
What is the problem-solving team?
List the six main fulfillment steps in order, starting when products arrive and ending when packages leave.
What are receive, stow, pick, pack, SLAM, and ship?
The tour gives two reasons a small item might arrive in a larger box. Name both.
What are incorrect item dimensions in the database and space needed for a lithium-ion battery hazard label?