HALT & Serious Risk
What internal mechanism is used to escalate unresolved serious risk beyond site leadership?
HALT escalation pathway / Regional escalation chain
What assessment method is commonly used for ergonomic risk ranking?
RULA, REBA, NIOSH Lifting Equation
What OSHA standard governs powered industrial trucks?
29 CFR 1910.178
What NFPA class applies to flammable liquids?
Class B
What does RCA stand for?
Root Cause Analysis
What system tracks safety observations and coaching?
SIMBA
What is a SIM ticket typically used for in Safety?
Escalating facility, equipment, or system issues requiring cross-functional support
What is the goal of a Just Culture?
Balance accountability with learning
What is the Amazon definition of Serious Risk?
A condition that could reasonably result in serious injury, fatality, or catastrophic event
What is the primary risk factor for musculoskeletal disorders in fulfillment centers?
Force, repetition, awkward posture (any one)
How often must PIT operators be evaluated?
At least every 3 years (or after incident/unsafe behavior)
What is the minimum flush time for chemical eye exposure per ANSI?
15 minutes
Name one RCA methodology used in Amazon.
5-Why, Fishbone
What is TRIR?
Total Recordable Incident Rate
Which teams are most commonly looped into SIM tickets?
Safety, RME, Ops, Facilities, IT (any valid combo)
Which behavior type should not result in discipline?
Human error
True or False: Production pressure can override HALT if leadership approves.
False
What is the OSHA recordability criteria for an ergonomic injury?
Medical treatment beyond first aid, restricted work, job transfer, days away
True or False: Pedestrians must yield to PIT in warehouses.
False – PIT yields to pedestrians
True or False: Aerosols are treated as flammable storage hazards in Amazon Hazmat cages.
True
What is the difference between root cause and contributing factor?
Root cause = underlying systemic failure; contributing = condition that influenced event
What metric tracks lost workdays?
DART
True or False: SIM tickets replace AUSTIN actions.
False — they complement each other
True or False: At-risk behavior is always intentional.
False
Name one documentation system used to track HALT-related actions.
AUSTIN / SIM ticket / SIMBA / Quip tracker
Name one engineering control to reduce ergonomic risk in Amazon operations.
Mechanical lift assist, conveyor height adjustment, job rotation, ergonomic tools
Name one critical control for PIT pedestrian interface risk.
Physical barriers, stop signs, visual alerts, mirrors, buffer zones
Name one required control for Hazmat storage areas.
Ventilation, spill kits, eyewash, secondary containment, signage
What is the purpose of a Serious Incident Review (SIR)?
Identify systemic failures and prevent recurrence
Name one leading indicator in safety performance.
Near miss reports, SIMBA logs, training completion, audits
When should a SIM ticket be escalated beyond site level?
When risk remains uncontrolled or timelines are missed
What is the biggest mistake leaders make when applying Just Culture?
Confusing outcomes with behavior
What leadership principles directly support HALT authority?
Ownership, Earn Trust, Insist on the Highest Standards
What is the hierarchy level of job rotation as a control?
Administrative Control
What is the most common root cause of PIT incidents in FCs?
Human factors / speed / line of sight obstruction / traffic management failures
What OSHA standard applies to emergency eyewash and showers?
ANSI Z358.1 (recognized standard referenced by OSHA)
True or False: Blaming associate behavior is considered a sufficient root cause.
False – must identify system/process failures
What is the goal of Amazon’s global WHS strategy?
Zero injuries / predictive safety systems / elimination of serious risk
From a systems-thinking lens, what does repeated SIM ticket rework indicate?
Upstream process failure / resource gap / unclear ownership
What question should always be asked before corrective action?
“Was the system designed for failure?”