Amazon 101
When you need to find an Amazonian, dial in this site for their contact information, affinity groups, chain of command, even their work calendar.
What is Phone Tool?
Currently the Project Santos L10 leader, this Amazonian once tripped Jeff Bezos on stage at a company all-hands.
Who is Peter Larsen?
Amazon’s ticketing system for incidents, questions, and requests.
What is SIM Ticketing?
This four-letter acronym is used as the exclusive item name for all products in the Amazon catalog.
What is an Amazon Standard Identification Number (ASIN)?
Amazon’s customer support platform and external ticket management tool.
What is Paragon?
Planning for a Renaissance in global supply chain optimization, this was the code name for Amazon Supply Chain Solutions.
What is Project Rembrandt?
When you need to write down a witty remark and then share the document with other Amazonians, this collaboration tool is a great place to do it.
What is Quip?
Created exclusively for Buy with Prime sellers, this portal supports inventory and order management.
What is the Merchant Console?
When you really want to thank an Amazonian for a great job (such as for creating an incredibly clever trivia game training concept), pop over to this tool.
What is Shout Out?
https://atoz.amazon.work/shout-outs/send?alias=cxmorgan
This accolade is bestowed upon Santistas who create scrappy and effective solutions for customers – without asking for approval.
What is a Rockstar Award?