TTEC Values
Name one of TTEC’s five core values.
Act as one, Reach for amazing, Do the right thing, Lead every day, or Live life passionately.
Breaks & Lunches
2 x 15 min break,
1 x 30 min lunch
The main communication channel used during TTEC training sessions
Microsoft Teams
TTEC acronym
Teletech
It’s TTEC’s internal social and communication platform.
The core value that encourages creativity and stepping outside your comfort zone
Lead Every Day or Reach for Amazing
The two key timekeeping responsibilities every associate must follow
Recording all hours worked and taking scheduled breaks properly.
The main form of communication used when handling tickets and cases
Slack, Phone, Email, and Chat
The year TTEC was founded
1982
HXconnect
To manage HR and internal requests.
The meaning of Act as One in TTEC culture
Collaborating as one global team to achieve success together.
Notify your supervisor immediately to correct your record.
The TTEC platform can you use to submit HR or People & Culture requests, track tickets, or ask for workplace help
HXconnect
TTEC CEO
Kenneth Tuchman
The attendance tracking tool TTEC uses
UKG Pro.
The importance of "Do the Right Thing” in our day-to-day work
It builds trust and ensures integrity in every customer and team interaction.
The app U.S. employees use to view pay stubs and tax statements
ADP iPay
The first step in submitting a Paid Time Off (PTO) request
notify your supervisor
Location of TTEC’s global headquarters in the U.S.
Englewood, Colorado
Where you add or remove Direct Deposit
Oracle
The phrase that captures: "TTEC’s mission is to make every interaction between customers and companies meaningful."
Bringing Humanity to Business.
True or false, the policy for timekeeping and attendance is to clock in upon arrival
you will clock in and clock out exactly on time.
This policy outlines the required length of time in advance that associates must submit their Paid Time Off (PTO) requests.
At least two weeks before the planned absence
He's doing all your punches this week so be sure to say thanks when you get a chance
Ian
Changing your personal address
Oracle