Communication
The most effective way to let someone know what we are thinking/feeling
Verbal Communication
Your parents surprise you with a new bike. It is NOT the colour you wanted. you NEVER get what you want.
Listening to understand rather than listening to respond is using this listening skill.
Reflective listening
Three types of bullying
Verbal, social/emotional, cyber
Five core emotions
Happy, sad, mad, scared, confused
Three types of communication
Verbal, non-verbal, para-verbal
You've been saving up all of your money to buy a new playstation game. You finally have enough, but when you go to the store they are sold out. You scream: "I hate my life!!!"
Bomb/magnification
Empathy
Bullying requires these two ingredients
Purposeful/Intent and repetition
When you are present without judgment, focusing on only one thought or task, you are practicing this skill.
Mindfulness
Tone, Speed/Cadence/Rhythm, Volume
You make your mom breakfast as a surprise. She says thank you, takes three bites and then tells you she's full. You think she hates it and decide you must be a terrible cook.
Mind-reader
Three healthy ways to deal with conflict
Assertive, Disarming technique, WITS/RSVP no thank you
Bully, Victim, Bystander/Witness, Upstander
The Amygdala triggers the release of adrenaline causing a physiological (stress) response commonly referred to as this.
Fight, Flight, Freeze Response
Four communication styles
Passive, Passive-Aggressive, Aggressive, Assertive
These are the six most common types of thinking traps
Bomb/Magnification, Negative glasses/all or nothing thinking, all luck no skill/dustbin, mind-reader, fortune teller, disaster thinking
Main ingredients to being assertive
posture/body-language, eye contact and facial expression, para-verbals (tone, volume, speed), "I statements"
Steps to the Disarming Technique
Don't react, Don't insult back, Find the Kernel of truth, Kill with kindness, distract/confuse
Definition of opposite action to emotion and its purpose
Sad= be with others rather than withdraw
Mad= withdraw rather than confront
Scared = confront or stay rather than avoid or withdraw
In order to create new pathways in our brain