Office Protocol
Senior Central
Call Centre
Get with the Program
Admissions
100
If your tour begins at 11:00 what time should you be in the office?
What is 10:45
100
When are Sr. Ambassador applications due?
What is Feb. 25th
100
How many minutes to your shift must you be?
What is 15
100
What program was Rachel in?
What is BA Psych, Sociology Minor
100
Where on the Laurier website can you find the Admissions Toolkit?
What is top of wlu.ca
200
What is the full ambassador Uniform?
What is Khakis, White Polo, Name Tag, Jacket, Cardigan or 1/4 Zip (Optional)
200
Wales is the Sr. Ambassador of Residence. What does her role include?
What is maintain the Residence Room Showcase Program, chair the Residence Liaison Committee for Open Houses.
200
What do you need to bring with you to each shift?
What is Ambassador Manual, Call Centre Manual, waterbottle if needed
200
What programs at Laurier are participating in the Law Degree and Arts Degree program?
What is Criminology, Human Rights and Human Diversity, Law and Society, Political Science
200
On the Waterloo campus we offer various tour times throughout the week, what are they?
What is M-Th: 9:30, 11:30, 1:30. F: 9:30, 11:30, 1:30, 3:30. S: 11, 1, 3
300
If there is a music student on your tour who should you direct them to?
What is Mieke
300
Who are the current members of the Sr. Ambassador team? What are their roles?
What is Nic - Tours, Nicole - Logistics, Chad - T&D, Laura - Communications, Wales - Residence
300
If you switch your shift with someone who do you email to notify of the change?
What is Hillary, Karli, Rachel, Supervisors of the shifts
300
What are the admissions requirements for BBA?
What is Admissions Range of high 80s, Advanced Functions at 70%, Calculus and Vectors OR Data Management at 60%, English at 70%. All prerequisites calculated in admissions average.
300
Explain the Admissions process
What is Rolling. 3 phases: 1) Jan-Feb. Grade 11 grades. 2) March - April. Combo of Grade 11 and 12. 3) April onwards. Grade 12 grades.
400
How many minutes before a tour time does the Tour Marshal arrive to the Welcome Centre?
What is 45min!
400
Chad leads training sessions for which events?
What is Volunteer Visit Program, Open House Volunteer Tour Guide
400
What is the process for coding a local call?
What is Complete --> Wrong Number --> Comment: Area Code Error
400
In the Archaeology program students must participate in a field school. What are 2 of the 4 possible locations students can work?
What is Midland (16th c. Huron Village), Fort Erie (War of 1812), Greece (Minoan Palace of Gournia), Jordan (Town of Nebo)
400
What is the ABS, when is it due?
What is Applicant Background Summary. A student's extracurricular involvement can be considered if their midterm (May) average falls within 3% of your program’s admission average and you have met the program’s prerequisites.DUE: April 18th
500
Describe what you do with the Tour Sheet after each tour
What is: complete tour stats, put sheet back in binder
500
At each meeting which Sr. takes the minutes? What do they do with them after each meeting?
What is Nicole, she shares them in the google folder for the team to read and reference
500
A parent wants to know the details of their child's application what is your answer?
What is that information is confidential, can only discuss with the student.
500
There are several programs at Laurier which must be completed in combination with another major. Name 3 of them.
What is Anthro, Cultural Studies, Medieval Studies, North American Studies, Women and Gender Studies
500
What is the deadline to accept your offer of admission and apply to residence?
What is June 1st!
M
e
n
u