Epic Lingo
What is a Support Log?
A patient is seeing something weird in MyChart
Who is MyChart?
This tool let's you view a record in a read-only fashion
What is Record Viewer?
These E2U records contain activities, and are how users open new workspaces
What are menus?
This tool for managing care gaps is commonly shared between Population Health and Ambulatory
What is Health Maintenance?
A Quality Assurance Note (or QAN) describing an issue with the system. Available within the Sherlock site.
What is a Reportable Issue?
Anesthesia users aren't receiving In Basket messages about Block (OR Scheduling) Time they are expecting
Who is anesthesia?
Ambulatory owns the core IB infrastructure, but not the use cases for each app!This report links to other tools, including Support Reports, LPG/LRP info, and OPA Debugging
What is the Session Information Report?
This record is set on users to define a constant set of menus and overrides they see - which is then added onto by Workflow Engine Rules later
What is a Role (E2R)?
This recently rebranded 3 letter alert system is highly configurable, and dreaded by clinicians everywhere.
What is an OPA or Our Practice Advisory?
The INI (or mastefile) for a profile - not to be confused with reports.
What is LPR?
Pediatrics wants a new registry-driven SmartLink that will pull in particular risk score (2 teams)
Who is Ambulatory & Healthy Planet?
Healthy Planet is more familiar with maintaining Registries, but Ambulatory owns the use case and would need to implement it in the workflow.
This tool helps you find where a record is used
What is the Network Record Search Utility.
Bonus answer: The Usage report in Record Viewer
These make up the bulk of activities used in outpatient visits. They come in Templates, Topics, and Sections.
What are navigators (LVN)?
Built to allow quickly selecting sets of orders, diagnoses, notes, and more to add to the encounter, the level of configuration can make these a foolproof decision support tool.
The names of the three common databases where information is stored. It's created in one, and moves to the second, then third for reporting.
Hint: Cogito works with #2 and #3
What are Chronicles, Clarity, and Caboodle?
A clinic manager wants to start collecting patient's financial background information - they suggest that nurses should do this in rooming
Who is Prelude?
Demographic information is generally collected at the front desk if possible!
This tool, setup in text, allows for collecting debugging information for "buggy" sessions to send to Epic
What is Workflow Tracer or Hyperspace Instrumentation?
What is VCN?
What are the 3 types of medication warnings users may be presented with?
Note: Only 1 of these depends on the patient's information, generally.What are Allergy, Drug-Drug, and Dose Warnings?
What TS, TC, and BFF are short for.
What are Technical Services, Technical Coordinator, and Best Friend Forever!
Who is PB/HB?
Three of the tools that have a built in testing or preview mode
What is rule editor, OPA editor, and SmartForm Designer? (other answers acceptable if correct)
The locations that a Storyboard Addition record to use can be specified. (2 of 4 needed)
Bonus question - what is the 1 that we use?What are System Definitions (LSD), Workflow Engine Rules, Profile (LPR), or Service Area (EAF)
Bonus Answer: System Def!
Not as common as it's medication warning cousins, these popups may appear if a cheaper generic drug exists.
Hint: Even if you've never heard of these, you can likely guess the name...
What are Alternatives?