Specimen Collection
Which vein is preferred for drawing blood in the arm?
Median Cubital Vein
What body system does the spleen belong to?
What is the name of the destruction of all forms of microbial life?
Sterilization
A patient approaches the check-in window. What should the MA do?
Greet the patient and ask how you can be of service
Clinical medical assistants should answer the phone within how many rings?
3
Which of the following steps prevents a hematoma?
Puncturing only the upper wall of the vein
What is the term that denotes a formation of blood cells?
Hematopoiesis
Which quadrant of the NFPA diamond would warn a MA that a chemical may detonate?
Yellow
We are taking a patient's pulse for 30 seconds and notice some irregularity. What should we do?
Count the patient's pulse for a full minute
When scheduling a patient, which of the following methods allows patients to be seen on a first-come, first-served basis?
Open hours
Blood samples are collected from a patient, and the plasma is red in color. What is the cause?
Hemolysis
What body system is responsible for hormone production?
Endocrine
There are no sharps containers in the lab. Which agency should this be reported to?
OSHA
How often should a patient's medical record be reviewed to ensure accuracy and completeness?
On a continuing basis
Who is responsible for conducting an inventory of office supplies in the medical office?
Clinical medical assistant
What color code of an evacuated tube inhibits glycolysis?
Gray
What is the first response that unfolds in the body to prevent hemorrhage?
Vasoconstriction
According to OSHA, what is the leading cause of accidents in the medical office?
Slips and Falls
Which of the following actions demonstrates active listening by a clinical medical assistant when interviewing a patient?
Restating what the patient says and providing feedback as needed
In addition to patient information, what information is needed to obtain preauthorization for a medical procedure from an insurance company?
CPT Code
A female patient needs to provide a clean-catch urine specimen. At what point should the specimen be collected?
During midstream
How is Hypotension defined?
Systolic pressure below 90 mmHg and diastolic pressure of 60 mmHg
What organization published the bloodborne pathogen standards?
OSHA
A clinical medical assistant helps a colleague with a belligerent patient, what professional behavior is being demonstrated>
Teamwork
An insurance claim is denied for not having the place of service on the claim form. What should we do?
Submit a new claim to the insurance company