REPORTS
This is used to review resident delinquency
What is AR Analytics (Delinquency Summary Report)
Don't guess at these, be sure you know the correct one first
What are charge codes?
This must be attached to your refund payable batch before Accounting will process it.
What is the Move Out Statement (or Ledger)?
GPR is an abbreviated name for this report
What is Gross Potential Rent?
To find some pretty neato how-tos and guides, Susannah will direct you here, specifically.
What is the Knowledge Base?
Did someone say Lincoln Library??
Review this Dashboard link for Past Due Activity
What is Alerts?
*Daily Activity also accepted*
Use this charge code to clear a balance of $2.00 or less
What is MISC?
Hold up, wait a minute! Don't delete receipt batches that are created by...
What is Entrata or Yardi?
A small amount of this on the GPR is normal for mid-month renewals
What is Vacancy?
I should definitely go here and register for all of the amazing Systems Training On Demand classes to master Yardi, CRM, and Entrata.
What is Elevate?
If all prior steps were completed correctly, these three statuses shouldn't be on the Security Deposit Summary report
What are Canceled, Denied, and Past?
How did that get there?! Name 3 charge codes that are never written off!
What are DEP, DEPREF WRECOV, WRECOVA?
Negative Charges is also correct!
One of these two actions should be taken if open batches are found for the property. (must name both)
What is Post or Delete?
Not using this charge code for past rent corrections will cause a discrepancy in the Actual Rent
What is RADJ?
Susannah is from this state, also known as the Palmetto State.
What is South Cackalacky?
In addition to the Write off Report, RPMs must sign off on this report at AME for all properties with Revenue Management.
What is the Renewal Rent Override report?
Write offs should only be completed once this action has occurred
What is Deposit Accounting is posted?
Charges & Payments have this short cut that allows you to search for open batches at just your property
What is Edit/Post Detail Batch?
The difference between the Market Rent and the Potential Rent being charged to a unit.
What is Loss/Gain to Lease?
Susannah recently renovated this with her boo and loves to use it as her office!
What is an Airstream? Camper/RV is also acceptable!
Have open Payscan IRs that haven't been processed? This report will give you the deets!
What is the Pending Approval report?
The net total of all entries to this charge code should equal the amount of all refunds issued.
What is DEPREF?
This field will prevent you from posting a Charge Batch if it's not done in time
What is the Post Month?
The lease charge set up for RENT determines this column on the GPR
What is Potential Rent?
This Training Director in your region was Bill Biles' boss when he was first hired.
Who is Michele DiCola?