REPORTS
This is used to review resident delinquency
What is AR Analytics (Delinquency Summary)
Don't guess at these, be sure you know the correct one first
What are charge codes?
Hold up, wait a minute! Don't delete receipt batches that are created by...
What is Entrata or Yardi?
GPR is an abbreviated name for this report
What is Gross Potential Rent?
Kara hails from the Bay State aka...
What is Massachusetts?
Review this Dashboard link for Past Due Activity
What is Alerts?
*Daily Activity also accepted*
Use this charge code to clear a balance of $2.00 or less
What is MISC?
Charges & Payments have this short cut that allows you to search for open batches at just your property
What is Edit/Post Detail Batch?
A small amount of this on the GPR is normal for mid-month renewals
What is Vacancy?
The Regional Training team for the Northeast region.
Who are Erin McCarthy & Krystal Ayotte?
If all prior steps were completed, these statuses shouldn't be on the Security Deposit Summary report
What are Canceled, Denied, and Past?
Retaining a credit balance for a canceled application? Use this charge code to get it done!
What is NRFEE?
One of these actions should be taken if open batches are found for the property
What is Post or Delete?
The difference between the Market Rent and the Actual Rent being charged
What is Loss/Gain to Lease?
These mean you care, according to Kara
What are Questions?
RPMs must sign off on this report at AME for all properties with Revenue Mgmt
What is the Renewal Rent Override report?
Write offs are only entered once this action has occurred
What is Deposit Accounting is posted?
This must be attached to your refund payable batch before Accounting will process it
What is the Move Out Statement (or Ledger)?
Not using this charge code for past rent corrections will cause a discrepancy in the Actual Rent
What is RADJ?
The email address where you can reach my team
What is systemstraining@willowbridgepc.com?
Have open Payscan IRs that haven't been processed? This report will give you the deets!
What is the Pending Approval report?
How did that get there?! Name 2 charge codes that are never written off!
What are DEP, DEPREF WRECOV, WRECOVA?
Negative Charges is also correct!
This field will prevent you from posting a Charge Batch if it's not done in time
What is the Post Month?
The recurring charge set up for RENT determines this on the GPR
What is Potential Rent?
Terra Jones, Kara Welch, Susannah Feeny, Sarah Snyder, Marleny Gonzalez
Who are the Systems Training Team?