How many times has Tobin attend C2CS YTD?
6
Does C2CS have set block out dates?
No! Work with you direct manager for time off.
EOY
End of Year
How many Senior Leader Workshops will be facilitated globally this year?
What is the link to a wiki page that is very helpful as an internal C2CS team member?
Program Review
A meeting that is forward looking. Previous performance or metrics are not discussed.
How many Amazonian have attended CO for New Hires YTD?
76,848
Rules of OOTO
1. Make it an all-day event (no matter how long it is)!
2. Set to Free!
3. No Response Requested!
4. No Reminders!
MBR
Monthly Business Review.
A meeting where we look at the previous months metrics and performance.How many CO Con sessions are there this month?
88 total, 49 unique
When is C2CS CSC deferment over?
Oct 31 2021
OP1 and OP2
OP1- Operational Plan (OP) the company's process to develop a long term business plan, which culminates in a business and financial plan for the following year. OP documents are classified in 2 parts: "OP1" and "OP2".
What percent to goal is C2CS to its participation goal?
117%
What is Veritas?
Vertias is the platform C2CS will use to curate contacts in Q4 2021.
Veritas is an existing, red-certified platform (i.e. rated to handle Critical data such as raw customer contacts) for data annotation, used by Machine Learning (ML) scientists to create labeled data sets for training ML models. We are adapting the Veritas platform to allow the annotation of audio files. Doing so will give C2CS a red-certified process — outside of CSC — for curating phone contacts.
Variable Headcount
Scales with the business