Furniture Styles
AFW Knowledge
Surprise Specifics
Know Your Managers
Code of Conduct
100

This style emphasizes the beauty of natural materials, often with a rough or unrefined appearance, to create a warm, cozy, and inviting atmosphere. It commonly features wood with visible knots and grain, and sometimes includes stone or metal accents.

What is Rustic?

100

The year American Furniture Warehouse was founded.

What is 1975?

100

The nonreclining chair that Surprise has sold the most of.

1B1-3272

100

This manager went to NAU.

Who is Andy?

100

The action in which an associate engages with a customer while another associate is already engaging with said customer.

What is Crashing?

200

A design style from roughly the 1940s to the 1970s, characterized by clean lines, organic and geometric shapes, and a focus on functionality. It often uses a mix of natural materials like wood with innovative materials such as plastic, metal, and glass.

What is Mid-Century?

200

American Furniture Warehouse has this many locations.

What is 18?

200

The most sold sectional in Surprise.

What is the Tate?

200

This manager used to be in the medical field.

Who is Baylie?

200

What you should do if you are questioning "should I split this".

What is Split The Order?

300

A specific design movement from the late 19th to mid-20th century, characterized by clean lines, minimal ornamentation, and functional designs. It uses new materials like steel, glass, and plastic, alongside natural woods, and often features a blend of warm neutral colors with vibrant accents.

What is Modern?

300

This is the city where American Furniture Warehouse is currently building.

What is Colorado Springs?

300

The most commonly sold mattress in Surprise.

What is the twin size Paris Mattress?

300

This manager received many scholarships, one of them being for track.

Who is Jeremy?

300

The ONLY response you will have when a customer mentions they were working with another associate.

What is "Would you like me to get them for you"?

400

A classic style inspired by historical periods, characterized by its ornate details, rich materials like dark wood and fine textiles, and timeless elegance. It features classic shapes, symmetrical arrangements, and a focus on craftsmanship, often drawing from European styles like those from 18th and 19th-century England, France, and Italy.

What is Traditional?

400

This is how old Jake Jabs will be this November.

What is 95 years old?

400

The most commonly sold bed in Surprise

What is the King Kanwyn Bed?

400

This manager is the youngest of six siblings.

Who is Baylie?

400

This is the only acceptable time to give out a card.

What is when the customer is leaving the store?

500

A rustic and charming design aesthetic that evokes the warmth and simplicity of rural living. It features natural elements and materials like wood and stone, along with cozy textiles such as cotton and linen.

What is Farmhouse?

500

The month and day Jake Jabs was born.

What is November 23rd?

500

This is the most commonly sold table in Surprise.

What is the Colorado Counter Height table?

500

This manager was on the news for launching a rocket.

Who is Jeremy?

500

The phrase you are told to "remember" in the Code of Conduct.

What is "Doing the right this when no one is around to see is ethical"?

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