That's a Wrap
AMP it up
What to do when...
Reserved
Who Handles this?
100
When should a producer connect an external site?
When the AMP team advises them to connect
100
AMP consists of how many total staff?
17 total
100
You receive this pop up in the portal – “You may add up to 18 cameras per reservation.”
Remove at least one location or contact the Advanced Meeting Planning Team
100
What does (UnR) mean in the name of a room.
Restricted Room
100
Who is monitoring McK infrastructure devices?
The Support Centre
200
Where are all dial in external calls produced?
An MGC
200
Approximately what percentage of McK conferences does AMP support?
About 18%-25%
200
If you have an in progress call with a producer assigned, who do you contact to add a site?
The Producer assigned
200
What is needed from Ken Reddings to have a London VC room added to Penelope Wayne’s reservation?
The Confirmation Number
200
All the TTs are support by what team
VoIP/VC Support
300
In what country are the APC bridges located?
Singapore
300
What does AMP stand for?
Advanced Meeting Planning
300
If there’s something strange in your neighborhood, who you gonna call?
Ghostbusters
300
Who should a caller be referred to when they advise you LON TT 004 is located in Room 423 and not Room 723 as listed in the portal?
The VoIP Team
300
What is the group that assists on the ground in each local McK office?
local VCC
400
Who is the longest tenured producer (not a team lead)?
Keith Wunderlich
400
Who is the longest tenured AMP member (not a team lead)?
Doma
400
What should you do when it is requested to have dial-in services disabled?
Contact the Advanced Meeting Planning Team
400
What is it called when scheduling a Passcode over video option to a managed videoconference?
711 dialing or VC Now
400
All unmanaged conferences are connected by...
The participants
500
What is the service name for an external site on the AMC MGC?
amc-mgc01ext
500
How many meetings did AMP work on in 2014?(within 50)
13 741
500
You have just realized that all conferences dropped from the bridge
Tell a manager
500
What process should be followed when an assigned reservationist is needed for a complex meeting?
High Priority, Complex Meetings
500
When producer notices that there is one passcode for two meetings, they should contact?
AMP
M
e
n
u