AMR History
What date did Diamonds open at its current location?
2/9/2017
Asking if a guest is celebrating, marking for service and thanking the guest by name are all parts of this.
Steps of Service
What is the official symbol for hospitality?
A pineapple
What is the 1st Commitment?
Whatever it takes
What is Kay Godek's middle name?
Kay
What is the fastest growing segment in food service?
Fast casual
Who said “Business, like life, is all about how you make people feel. It’s that simple, and it’s that hard.”
Danny Meyers
What is the commitment that talks about guest recovery and making raving fans?
Write the last chapter
What is the Silver Pig named after?
Adam’s piggy bank and the reminder of where he came from.
How many ingredients are in our carrot cake?
13
What are dots?
Dots are information-used to make meaningful connections.
Personal/professional/historical/visual/physical/social
What commitment sometimes means "Saying No in a different way."
The answer is yes.
Who is the employee with the longest tenure at AMR?
Sherry!!!
Who taught Adam Merkel to make limoncello?
A friend from car sales
Hospitality comes from the word Hostis, which means host in this language.
Latin
What commitment reminds us to be a team and family?
Take care of each other