Inbound Quality
customer shipments items that are physically present, but unable to form a pickable shipment because they are in reserve, in a receive lane, or otherwise not in a pickable location.
What is FUD - "Fulfillable Unfulfilled Demand ?
1-21, Anna receives 1x B0006HVNVM to csXP24cK3t2 and it's stowed to P-1-A202A470 . 04-10, Shaun marks 1x B0006HVNVM missing from P-1-A202A470 and it's deleted from the bin. 04-20, IRDR counts find 1x B0006HVNVM in the original bin P-1-A202A470 and it's added back through IRDR count.
What is a False Pick Short by Shaun?
A site to submit feedback for AA's not following standard work.
What is mastermind?
It is inventory record defect rate. It is a metric used to measure the accuracy of physical inventory in Amazon FC locations.
What is IRDR?
audits that are used to determine if an associate is performing their task the correct way from a safety, quality and productivity standpoint
What is 5x5x5 Audit?
A process to measure the quality and quantity of the pallets received?
What is Quality Audit/Pallet Audit?
04-12, Anna stows 1x B07P8ST3G9 from csXGUihWsgH to P-1F122A050 . 04-16, Shaun picks the unit to tsXPBCCKBQT for Reverse Logistics. 04-21, IRDR counts find 1x B07P8ST3G9 still in the bin and added it back in.
What is Scanned not Picked?
a centralized location for all actions that require attention from the Fulfillment Center (FC).
What is Atlas Action Center?
A process by which a bin is physically inspected and its items are individually scanned by a counter
What is Cycle Count?
to provide operators with an objective and comprehensive quantitative assessment of the value of receiving a given trailer with respect to Amazon’s customer experience and profitability.
What is inbound priority score?
Impacts stow productivity by preventing associates from completing their transaction and leads to defect injection. Most of these defects are driven by Locked Bins, Weight Filters, Damage Filters, Unique Asins filter.
What are Bin Collisions?
4-1-2020 - Alex picked 2 items of B07P8ST3G9 from P-1-C205D105. 4-10-2020 Em picker marked all items missing from P-1-C205D105. Walter, an IRDR counter counted 2 B07P8ST3G9 to Bin P-1-C205B105.
What is Putback misplaced?
Associate received a eight pallets of TV's from a TNS site and they are in sellable condition but the Receive Dock PA deems them as damage. Receive Dock PA needs to take pictures and upload them to a C3PO and then take the units here.
What is gatekeeping process?
center for defect control considered the more advanced Problem Solve in ICQA
What is CDC?
A Problem solve tool use to remeasure the weight, length and dimensions of products that are in work order inventory.
What is MadCat?
A process to check a box of any damage, if its a set or single item, the weight of the item, if the ASIN printed on the box is the correct item, if the item has MSB's.
What is Six Sided Check?
A metric measuring CE risk and measured in BPS (Basis Points). Each bps is a breakdown of the missed unit vs. total volume. 1 bps = .01% of total volume.
What is DEA?
something that is granted (e.g., gift card, discount, new item, etc.) to a customer based on their feedback from their shipment. This could be based on issues with products, a customer mistake, the handling of products, transportation, etc.
What is Concessions?
A directed workflow designed to inspect a bin seeking for a specific ASIN related to a known possible defect or Simple Inbound Problem solve
What is SRC
This tool should be everyone's besfriend.
What is FC Research?
08-07-21, AA1 receives 2x B001MS70Z2 to paXGPccqNIt and the units get stowed to P-1A205B420 . August 20,21, IRDR counts find two additional units of B001MS70Z2 .
What is Received Wrong Quantity?
Represents a defect of packages that were manifested to, and departed on, a load associated with a CPT later than the critical departure time of the package.
What is rolled freight?
manual inbound defect-capture tool that was developed for reporting FBA seller- and vendor-created inbound defects that can result in a fine being generated for the seller/vendor.
What is HSDC lite ticket?
OB work order, VRET work order, consolidation, work order (cubiscan), and tranship, pending research, quarantines- are backlogs all need to be worked down in order to keep this report in standard.
What is Inventory Health?
the core of the "mass flip" process used to rapidly change the availability of inventory in specific locations at AFT FCs
What is Murfi service?