Roam Like Home
Systems
Soft Skills
Let's Authenticate
Rogers Plans
100

The amount you pay for going to the US.

What is $7?

100

The best place to see offers (and you get a bonus!)

What is Telli?

100

The most important soft skill

What is active listening?

100

We'll see a big green box if the customer is enrolled in this.

What is Voice ID?

100

The most amount of data on any plan.

What is 80 GBs?

200

The amount you pay for going to Tokyo, Japan.

What is $12 a day?

200

You need to make a note in this system after every call.

What is ICM?

200

These questions are "yes" or "no" answers, usually.

What are closed questions?

200

If I have one, I need a security question, and everyone else on my account needs one too. (But they can't have mine!)

What is a PIN?

200

This tab will give you the newest phones for lower cost.

What is the ultra tab?

300

The number of days you will get charged per bill.

What is 15 days.

300
Changes to an account can be made here.

What is Vision21?

300

Understanding how someone feels describes this soft skill.

What is empathy?

300
I need to answer one of these, even if I gave you my date of birth and postal code.

What is a step-up question?

300
The lowest tab (without bringing your own phone)

What is the smart tab?

400

The amount you pay per data use on a cruise ship.

What is $15/mb.

400

This system is your bible!

What is NOVA?

400

"I will take care of your billing issues" is an example of this.

What is ownership?

400

If you can't authenticate me, I need to go into a store with these, one must have my face on it.

What is 2 pieces of ID?

400

The number of lines you can have on a Share Everything Plan.

What is 10?

500

The only country in Africa currently on Roam Like Home.

What is South Africa?

500

My class likes playing a game of this after class. (Ok, not a system on the floor but you love it!)

What is Kahoot?

500
Rephrasing what someone said is an example of this kind of statement.

What is acknowledgement?

500

I'm the only type of contact that doesn't need to be authenticated! (But I can't do much....I can give you money)

What is a general contact?

500
The type of home phone you can add to a share everything plan.

What is a Wireless Home Phone?

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