Meaning from the text
I still don't understand.
I am still lost.
Which skill does the interviewer find the most difficult?
listening skill
How do we call the process of sending and/or receiving a message?
A listener who participates
Active listener
I understand what you're saying!
I get you!
Which conversations are considered with high stakes by Gabriella?
At a government office or a bank asking how to get your ID or open a bank account.
Communicating through facial expressions, body posture, gestures, eye movement, touch and the use of space is called
body language
A listener who does not participate
passive listener
I won't be upset.
I can take it.
What has been observed at the language exams?
In exams most people do pretty well in speaking compared with listening
Anxiety over the prospect of giving a speech
stage fright
The process of understanding what was meant
listening
I still don't understand.
My brain shuts down.
According to Gabriella, in real life, what does the first listening strategy consist on?
Pretending to understand and getting out of the conversation as fast as you can.
Seeking the relationship among ideas, judging the credibility of statements and assessing the soundness of evidence
Critical thinking
An automatic response of your central nervous system to the sounds
hearing
I was really nervous or afraid.
I came out in a cold sweat.
What does the second listening strategy consist on?
On summarising through questions what was said.
When you want to change or influence the attitudes of your listeners, you try to .......... them.
persuade
Material designed to distort the truth or deceive the audience
propaganda