Who administers the Unemployment Insurance System?
Virginia Employment Commission
What are the types of qualifications claim must meet to receive benefits?
Monetary, Separation & Weekly
What are the two base periods?
Regular and Alternate
We should speak with the claimant in a _________________?
Professional and Courteous Manner
The 1st week a claimant meets all eligibility requirements and files their weekly claim is known as______________.
Waiting Week
Who over sees the Unemployment Insurance System?
Department of Labor
The 1st 4 of the previous 5 quarters prior to filing a claim for benefits are known as
Regular Base Period
It is important that we exhaust every avenue before choosing to key ________ for the employer account number?
0's
The 1st claim filed is known as?
The the types of claims?
Partial and Total
The unemployment system is a temporary ________________for people that are unemployed?
Income Replacement
A claimant can be qualified for benefits again after they have worked for?
30 days/240 hours
If claim is closed because of no activity and becomes active again with no new employment it is known as?
A Re-Open Claim
Once and initial claim is filed and the claimant goes back to work for at least 30 days or 240 and becomes separated again is known as?
An Add Claim
WIA, TRA, Commission Approved, etc are examples of.
Types of approved training.
What are 2 Types of taxes employers pay in VA?
SUTA & FUTA
The last 4 for the of the previous 5 quarters is known as the _____________
An employer not exempt from paying taxes.
A covered employer.
Once an initial claim is filed and the claimant returns back to work for less than 30 working days or 240 hours is known as?
An I/E Add Claim
The types of issues.
Separation and Non-separation.
What are the separation issues?
Discharge, Leave of Absence and Voluntary Quit
Who renders decisions on a non-separation issue?
A&A Deputy
Who renders a decision on separation issues?
Hearings Officer
If a claim is filed when an individual as received the final payable week and continues to claim benefits with no interruption is known as a?
A Transitional Claim
CSR's should never offer an ______________ to the claimant as to his/her eligibility for benefits.
Opinion