Anatomy Of A Claim 1
Anatomy Of A Claim 2
Anatomy Of A Claim 3
Anatomy Of A Claim 4
Anatomy Of A Claim 5
100

Who administers the Unemployment Insurance System?

Virginia Employment Commission

100

What are the types of qualifications claim must meet to receive benefits?

Monetary, Separation & Weekly

100

What are the two base periods?

Regular and Alternate

100

    We should speak with the claimant in a _________________?

Professional and Courteous Manner

100

The 1st week a claimant meets all eligibility requirements and files their weekly claim is known as______________.

   Waiting Week

200

Who over sees the Unemployment Insurance System?

Department of Labor

200

The 1st 4 of the previous 5 quarters prior to filing a claim for benefits are known as

Regular Base Period

200

It is important that we exhaust every avenue before choosing to key ________ for the employer account number?

0's

200

The 1st claim filed is known as?

An Initial Claim
200

The the types of claims?

Partial and Total

300

The unemployment system is a temporary ________________for people that are unemployed?

Income Replacement

300

A claimant can be qualified for benefits again after they have worked for?

30 days/240 hours

300

If claim is closed because of no activity and becomes active again with no new employment it is known as?

A Re-Open Claim

300

Once and initial claim is filed and the claimant goes back to work for at least 30 days or 240 and becomes separated again is known as?

An Add Claim

300

WIA, TRA, Commission Approved, etc are examples of.

Types of approved training. 

400

What are 2 Types of taxes employers pay in VA?

SUTA & FUTA

400

The last 4 for the of the previous 5 quarters is known as the _____________

Alternate Base Period
400

An employer not exempt from paying taxes.

A covered employer.

400

Once an initial claim is filed and the claimant returns back to work for less than 30 working days or 240 hours is known as?

An I/E Add Claim

400

The types of issues.

Separation and Non-separation.

500

What are the separation issues?

Discharge, Leave of Absence and Voluntary Quit

500

Who renders decisions on a non-separation issue?

A&A Deputy

500

Who renders a decision on separation issues?

Hearings Officer

500

If a claim is filed when an individual as received the final payable week and continues to claim benefits with no interruption is known as a?

A Transitional Claim

500

CSR's should never offer an ______________ to the claimant as to his/her eligibility for benefits.

Opinion

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