BwOD
What are the two ways for a buyer to purchase?
BwOD Agent or use their own agent
What doesn't ODHL charge for?
Lender Fees
What services do trusted lenders offer?
All services
What is the biggest bundle someone can get?
1.5% (BwOD + SD + ODHL)
What slack channel can you use to connect with BwOD CX Team?
#BwOD_CX_Help
Love it or return it refers to what BwOD perk?
90 day buyback guarantee
What is the ODHL incentive?
$1,000
What is the trusted lender incentive?
$1,000
BwOD + Sell Direct is what bundle amount?
1.25%
What makes our BwOD CX team unique?
They are all licensed
What three phases of house hunting does BwOD encompass?
Shopping, touring, and offering
What types of programs does ODHL offer?
Conventional, Refi, FHA, VA
What markets do trusted lenders operate in?
Most Opendoor Markets
What is the incentive for LwOD + ODBO?
No add’l incentives!
What does ABAD stand for?
Affiliated Business Arrangement Disclosure
What is the difference between a tour assistant and a bwod buying agent?
Tour Assistants - facilitate tours of MLS homes
Buying Agents - specialize in getting offers accepted
Describe the close guarantee offered by ODHL?
If ODHL delays closing due to an issue on their end, they will pay the customer $100/per day towards closing costs until it closes
What are the two trusted lender companies we work with?
VIP Mortgage & Movement Mortgage
When is a customer entitled to a bundle?
As long as a Opendoor does not step in and purchase the home and remains as the guarantee only on the customer’s purchase offer
Why do you want to categorize a BwOD referral to acq_operator_self_service?
Because it notifies the S&S team and sends them a link to download the app