Checking Accts
Savings Accts
Money Markets
CheckCards
Misc.
100
What is the minimum balance in our Relationship Checking account?
$1,000 (or $5,000 in consolidated balances to avoid a min balance)
100
What is the minimum balance in our Savings account?
$100
100
What is the transaction limitation on our Money Market accounts?
Same as savings! They fall under Reg D...so 6 preauthorized or electronic withdrawals per statement cycle
100
What is the daily POS purchase limit?
$5,000
100
Why would a customer want to invest their money with WIS vs putting it into CDs?
The return can be potentially A LOT higher for investments. The account/products are customized to their needs. You can take tax deductions on some investments.
200
Which checking accounts earn interest?
Relationship and Loyalty Checking
200
What is the transaction limitation for savings accounts? (btw this is Regulation D...a federal law not our rule)
6 preauthorized or electronic withdrawals per statement cycle
200
What is the minimum balance on our Smart Money Market account?
$2,500
200
At what age can you now order a debit card?
14 years old
200
I am a non-customer. Cross-sell a checking account to me!
you are on your own for this one! :)
300
How much money do I need to open up a checking account at WSB?
$100
300
What is the minimum amount needed to open a savings account at WSB?
$10
300
What is the min balance on our regular iMoney Market account?
$10,000
300
Are there different limits for different checking account types?
No! they are all the same now
300
For brand new WSB customers, what is the hold that we place on any personal checks deposited?
5 business days (for the first 30 days)
400
Which checking account has unlimited check writing abilities?
All of them! (Free, Smart, Relationship, and Loyalty checking)
400
What is the minimum balance in our Super Savings account?
$5,000
400
Can I write a check off of my money market?
Yes! (is considered part of the 6)
400
What is the daily cash back limit (ATM or cash back at a store)?
$510
400
How do I get the $200 from this checking account promo?
Direct deposit, checkcard usage and e-statements
500
If a customer wanted to avoid paying for money orders, which checking account could he have in order to not pay the fee?
Relationship, Loyalty or Smart Checking!
500
Why would a person want to transfer some of their funds from a checking account into a savings? (what are some benefits of opening a savings)
They would be making more interest in the savings account, the funds wouldn't be available in their checking for fraudulent activity, easier to save, a way to avoid spending too much...anything!
500
What other account is required in order to have a money market?
a companion checking account!
500
I don't know what my PIN is. Can you tell me what it is?
No. We have no access to that number...I can send you a PIN reminder in the mail though.
500
I am a member of the military. What is this MVP program that you speak of??
It is a program that can be attached to your checking account! All we need is to see a form of military ID and then you can take advantage of the MVP perks
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