DEFINITIONS
BEHAVIORS
BODY RESPONSES
THERAPEUTIC INTERVENTIONS
ZIPPER Method
100

___________ is a state of emotion that involves a range of feelings from aggravation to rage and is a natural response to a situation where someone might feel threatened or treated unfairly.


A- Annoyance

B- Frustrated

C- Anger

D- Mad

C- ANGER

100

Is anger a primary emotion or learned?

LEARNED

100

The way the involuntary bodily responses to anger are called ____________.

A- Physiological responses

B- Psychological responses

C- Physical responses

D- Mental responses

A- Physiological responses

100

When assessing someone who is angry it can be useful to know _____________.

A- Personal triggers

B- Family members

C- Age

D- Heart rate

A- Personal triggers

100

The ZIPPER method is a mnemonic created to help children remember how to handle an anger-provoking situation. Z stands for ________.

A- Zip your mouth

B- Zap the problem

C- Zero tolerance

D- Zero rude comments

A- Zip your mouth

200

_________ is the exhibition of deliberate actions directed towards other people or objects with some intentions to destroy or injure the target.

A- Aggression

B- Retaliation

C- Harm

D- Pain

A- Aggression

200

___________ can be positive or negative and are the earliest influences in a child’s life, typically caregivers.

A- Leader

B- Teacher

C- Parent

D- Role model

D- Role Model

200

When angry muscles ________.

A-Loosen

B- Tighten

C- Elongated

D- Stretch

B- Tighten

200

What is not a technique for dealing with someone who is aggressive?

A- Medication

B- Physical outlets

C- Talking down

D- Emotion- based responses

D- Emotion- based responses

200

The ZIPPER method is a mnemonic created to help children remember how to handle an anger-provoking situation. I stands for ____________________.

A- Ignore the problem

B- Ignore the person

C- Identify the problem

D- Identify ways to resolve issue

C- Identify the problem

300

___________ is techniques and strategies put together so an individual can manage and reduce their anger.

A- Anger plan

B- Prevention plan

C- Anger prevention

D- Anger management

D- Anger Management

300

Which of the following is not a typical anger based behavior?

A- Yelling and shouting

B- Clenched fist

C- Frowning

D- Low-pitched words forced

E- None of the above

E- None of the above

300

Biochemical factors may be correlated to aggressive behaviors through alterations in _______________.

A- Drugs

B- Blood pressure

C- Medication

D- Hormonal dysfunction

D- Hormonal dysfunction

300

It is important to respond _______ when de-escalation is necessary.

A-After things get physical

B- When the client raises voice

C- As early as possible

D- Sternly

C- As early as possible

300

The ZIPPER method is a mnemonic created to help children remember how to handle an anger-provoking situation. The P’s stands for ____________________.

A- Pause and play out each scenario

B- Pause and put yourself in charge

C- Participate in discussion and physical outlet

D- Practice healthy coping skills and physical outlet

B- Pause and put yourself in charge

400

Increase in heart rate, blood pressure, and levels of energy hormones (adrenaline and noradrenaline) are examples of ______________.

A- Internal reactions

B- Reactional effects

C- Situation based effects

D- External reactions

A- Internal reactions

400

When placed in a situation where one feels threatened, the physiological response is ____________.

A- Run

B- Attack

C- Fight or flight

D- Fight or hide

C- Fight or flight

400

Epinephrine, norepinephrine, dopamine, and serotonin are examples of ________ that play a role in the facilitation or inhibition of aggression.

A-Neurotransmitters

B- Blood cells

C- Areas of the brain

D- Medications

A- Neurotransmitters

400

Which of the following activities would be the MOST beneficial for a client enrolled in an anger management program?

A- Art

B- Swimming

C- Group sports

D- Ropes courses

C- Group sports

400

The ZIPPER method is a mnemonic created to help children remember how to handle an anger-provoking situation. E stands for ____________________.

A-  Elaborate on emotions

B- Emotional control

C-  Explore choices

D- Express anger

C-  Explore choices

500

________ are behaviors that are used to reduce one's anxiety, but result in dysfunctional, non-productive behaviors and interfere with everyday activities.

A- Adaptive behaviors

B- Maladaptive behaviors

C- Modifiable behaviors

D- Disruptive behaviors

B- Maladaptive behaviors

500

Three main approaches to anger are:

A-Express, suppress, and calming

B- Express, suppress, and implosion

C- Communicate, violence, and silence

D- Demonstrate, violence, and relax

A- Express, suppress, and calming

500

The most common client diagnoses associated with violence include _______________.

A- Bipolar disorder

B- Schizophrenia

C- Depression

D- All of the above

D- All of the above

500

To learn coping strategies, you must first be able to identify the three components of anger.

A- Thought, bodily reaction, and attack

B- Thought, attack and remorse

C- Emotion, response, and regret

D- Thought, expression, and attack

A- Thought, bodily reaction, and attack

500

The ZIPPER method is a mnemonic created to help children remember how to handle an anger-provoking situation. R stands for ____________________.

A- Rest

B- Relax

C- Recharge

D- Reset 

D- Reset

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