True/False
Anger is a normal emotion.
True
A style of communication that says "only my rights matter."
Aggressive
What should you do in a situation where you feel your anger may become out of control?
Leave the situation and use calm-down skills.
When communicating anger, these types of statements help to avoid the other party from becoming defensive.
"I" statements
Is anger genetic or a learned behavior?
A learned behavior.
Anger is a primary emotion.
False. Anger is a secondary emotion.
A style of communication that says "only your rights matter."
Passive
Name 3 healthy coping skills.
Talking to someone, taking a break, journaling, meditation, deep-breathing...
What is the goal of conflict resolution?
To reach a solution to the problem.
What are some physical cues of anger?
Heart pounding, fists clenched, heavy breathing, flushed face..
It's better to hold anger in and not express it.
False. Bottled anger leads to explosion.
A style of communication that says "your rights matter, and so do mine."
Assertive
A type of relaxation technique that relaxes the muscles of the body.
Progressive muscle relaxation.
What is it called when both parties walk away satisfied in a conflict?
Compromise
What are some behavioral cues of anger?
Yelling, slamming doors, throwing things..
It's not possible to control intense anger.
False.
A style of communication that is aggressive but on the surface doesn't appear to be.
Passive-aggressive.
A coping skill that utilizes mindfulness and deep-breathing.
Meditation
Name the skill that is crucial to resolving conflict.
Communication
Things that ignite anger often, which are individual to a person.
Triggers
Studies show that punching or hitting something reduces feelings of anger.
False
What you can use to help manage anger.
Coping skills
A coping skill that involves writing your feelings down.
Journaling
How is a compromise reached in a conflict?
Each party must be willing to "give" a little.
Describe the fight-flight response.
Fight=aggression, Flight=Avoidance