Session 2
The goal of the course
What is control your anger
Non constructive outlet of anger
What are locked up and/or exploding
Angers affects
What is thinking
The four Behavior Types
What are Aggressive, Passive-Aggressive or Manipulative, Passive and Assertive
Deep breathing, laughter, music, and resilience are examples of
What is relaxation
Restricting responses & using yes or no questions lead to these questions
What is closed/What are closed questions
The most instinctive way to express anger
What is Aggression
An old way of thinking about anger
What is letting your anger out
One example is a realistic assessment of the situation
What is neutralizing your anger
A person who is self-serving, competitive, dogmatic, impatient is considered to have these characteristics
What are aggressive characteristics
Taking breaks either by permission or planning helps with your
What is sanctuary
Open questions begin with these variations
What are the 5Ws and/or How
The five dimensions of anger
What are Thoughts, Emotions, Ways, Experience, Acts
Results from pain and thoughts
What is anger
Extreme overgeneralization
What is destructive labeling
A person who is rebellious, uses double messaging, gameplayer
What are passive-aggressive/manipulative
Softening language, I messages, and better communication are these
What are coping strategies
The types of open-ended questions
What are leading and rhetorical
Creates psychological arousal or tension
What is stress
The two-step process that makes up anger
What are Pain and Trigger thoughts
Meaning you have unrealistically high expectations
What is imperative thinking
Moody, indecisive, follower
What are passive characteristics
When using humour or agreeing to disagree you are
What is coping with anger
Active listening means we try to understand from who's point of view
What is the speaker's point of view
Key for managing anger
What is self-awareness
A potential negative outcome of anger
What is bad for your health
Triggers and buttons
What are two categories of things that make us angry
Self-confident, persistent, sensitive
What are assertive characteristics
Associating sounds, smells, feelings, and visuals helps create
What is your sanctuary
Asking a few questions throughout a conversation helps you become
What is becoming a better listener