Anger
What kind of emotion is anger?
secondary, other emotions are beneath the surface
Who should we consult when we are trying to make a good/effective decision?
Someone we trust or that is a professional
What is the definition of conflict?
argument, disagreement
time heals all wounds, myth or fact?
myth- unless emotions are resolved they will fester
Why does Bridget not like 1 word answers?
They are not descriptive. They are conversation stoppers.
scream/yell, throw things, violence, road rage (drive fast), punch/hit things, clench fists/jaw, shut down/isolate, argue, pacing, staring at others aggressively, insults
Where do we gain information from?
Everywhere. internet, other people, our 5 senses, books, experiences, etc
What are 2 cons to conflict?
doesn't resolve the issue, tears the relationship further apart, breaks trust, increases negative emotions, etc
what does passive/aggressive anger look like?
anger shown through indirect actions, such as sabotage, snide/sarcastic comments, faking nice
When emotions are bottled up for too long, what are the 2 ways it is expressed?
What are 5 emotions that are primary or that are underneath the surface of anger? (hint: think of the iceberg)
sadness, disappointed, lonely, overwhelmed, embarrassed, hurt, helpless, pain, frustrated, insecure, hungry, grief, anxiety, stress, threatened, tired, contempt, guilt, jealous, scared, shame
What are the 5 parts of decision making skills?
Information gathering, weighing outcomes, consultation, meditation, action.
What are 2 ways that conflict can be helpful, if done in a healthy way?
can advocate/voice your concerns, can rebuild/repair the relationship, recognize what really matters, supports interests of both parties
What prevents us from seeking out help?
stigma, judgment, past experiences, no trust, don't know where/who to go/ask, etc
What are the words Pros and Cons short for?
Profits and Consequences
What are 5 physical symptoms of anger?
mind goes blank, shakiness, heavy breathing, sweating, feel hot (flush), headaches, turn red, scowling, nausea, crying, increased HR and BP
What are the 2 most trustworthy internet domains?
.edu and .gov
What are the 4 types of conflict?
person with self, person with others, person with society, and person with nature
What are 2 dos and don'ts of conflict resolution?
Do: act as partners, cooperate with each other, analyze problem, focus on win-win strategy, empathize with other's needs
Don'ts: see as opponent, attack or defend, react negatively/shutdown, be selfish/take credit, focus on continued conflict
What percent of life's problems can be prevented if we take the time to think before we act?
85%
What are the 5 parts of the anger cycle?
triggering event, negative thoughts, emotional response, physical symptoms, behavioral response (action).
In making a decision, what does it mean to meditate? (hint: it is not to sit criss-cross and say ohm)
to think/reflect/process deeply.
What are 5 ways you can prevent conflict?
use assertive communication, compromise, recognize emotions, recognize state of mind, be respectful, use I statements, focus on the present (don't bring in past issues), pick your battles, apologize when necessary, take a time out, be open-minded
What does it mean to be assertive?
clear, concise, respectful, calm/cool/collected
What are the 4 communication styles?
Passive, Aggressive, Passive-Aggressive, Assertive