HSOs
The letter you will see for "Method of Registration"
How many different verticals are there?
What is 5
How long is a meaningful dial?
What is 20+secs.
What does QA stand for?
What is Quality Assurance
What does Inc stand for?
Between what hours can we "own" HSOs that haven't been dialed within 90mins?
What is 90mins
How many VPs of Sales are there?
What is 5 - one for each vertical
How long is a meaningful convo?
What is 3.5mins
What do you do if an SP says they do not have a SSN?
What is confirm name/dob - cannot switch out SP
What does SOS stand for?
What is Secretary of State
What do you do if you find a dupe
Alert your mgr immediately
How many managers are in our director group?
7! (don't forget Cason!!!)
When can your manager take an SIP with a missed appointment?
Whenever they want!
If an SP says their employee has a Felony, do we have to put them on the account?
What is, YES! No matter what.
What does LLC stand for?
What is Limited Liability Company
What is 6.8% - will accept 6%-7%
Who started Angie's List?
Angie Hicks!
If an account BTS today, how long is it protected for from being prospected?
What is 30 days since the completed pact safe
If pitching close rate on leads, what is the highest close % we can quote?
What is 30%
When do you need to attach SOS & LIC to an account?
Any time one exists!
The rep in our director group who has the highest HSO conversion
Who is Emily McQueen!
Who are the 6 Directors in our Region?
Who are:
Laura Nord; Armela Pula; Louis Roybal; Jessica Vanderpool; Elisabet Coulter; Kurt VanAlstine
Only if noted in Betti
False, must give accurate range
Who supersedes, MGR or Registered Agent?
What is MGR - Registered Agent does not matter!